2014 -2023 Quality Assurance Team Lead @ Newfold Digital (Formerly Dreamscape)
Janice Gabaca Education
University of San Jose-Recoletos
Bachelor's degree (Business/Managerial Economics)
1998-2002
Janice Gabaca Skills
Quality Management
Analytical Skills
Quality Control
Continuous Improvement
Customer Support
Data Analysis
Quality Assurance
Microsoft Office
Customer Service
Leadership
Microsoft Excel
Troubleshooting
Career Management
Communication
Management
Delegation
Team Leadership
Team Management
Team Motivation
Coaching
Mentoring
Talent Management
Teamwork
Diplomacy
Tactfulness
People Management
Constructive Feedback
Personal Development
Business Strategy
Organizational Leadership
People Development
Staff Development
Life Skills
Executive Leadership
Conflict Prevention
Workplace Relations
Customer Service Management
Employee Engagement
Employee Learning & Development
Building Trust
Team Building
Operations Management
Six Sigma
Business Process Improvement
Continuous Process Improvement
Critical Thinking
Decision-Making
Janice Gabaca Summary
Janice Gabaca, based in Cebu City, PH, is currently a Technical Support Specialist at tawk.to. Janice Gabaca brings experience from previous roles at Metabolic, Newfold Digital and Dreamscape Networks Limited. Janice Gabaca holds a 1998 - 2002 Bachelor's degree in Business/Managerial Economics @ University of San Jose-Recoletos. With a robust skill set that includes Quality Management, Analytical Skills, Quality Control, Continuous Improvement, Customer Support and more. Janice Gabaca has 3 emails on RocketReach.
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