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Janice Casey Location
England, United Kingdom
Janice Casey Work
2012 -now Operations and Customer Service @
2005 -2011 Contact Centre Manager @ Bank of America
2004 -2005 Team Leader Assist and Customer Relationship Manager @ MBNA/Bank Of America
2002 -2004 Customer Service Advisor @ MBNA/ Bank of America
Janice Casey Education
West Cheshire College
n/a (Business Administration)
1991-1993
Hawarden High School
9 GCSE passes including Maths, English, History and French
1986-1991
Janice Casey Skills
People Management
Customer Service
Problem Solving
Management
Process Improvement
Risk Management
Performance Management
Call Center
Leadership
Banking
Coaching
Time Management
Call Centers
CRM
Credit Cards
Customer Experience
Customer Satisfaction
Vendor Management
Business Process Improvement
Operations Management
Relationship Management
Team Management
Janice Casey Summary
Janice Casey, based in England, United Kingdom, is currently a Operations and Customer Service at OMNIO. Janice Casey brings experience from previous roles at Bank of America, MBNA/Bank Of America and MBNA/ Bank of America. Janice Casey holds a 1991 - 1993 n/a in Business Administration @ West Cheshire College. With a robust skill set that includes People Management, Customer Service, Problem Solving, Management, Process Improvement and more. Janice Casey has 1 emails on RocketReach.
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