Janet Fermo Email & Phone Number

Director of Customer Service

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Janet Fermo Location

New York, United States

Janet Fermo Work

2023 -now Director of Customer Service @ DIVAL SAFETY
2017 -2023 Sales and Customer Service Manager @
2015 -2017 Sales Manager @ NOCO ENERGY CORP – NATURAL GAS & ELECTRIC
2013 -2015 Director Digital Sales @ Townsquare Media/LocalEdge Media
1996 -2009 Sr. Sales and Operations Manager @
1996 -2009 Senior Sales and Operations Manager @

Janet Fermo Education

State University of New York at Buffalo
B.S. Business Administration (Named into Who's Who Among American Universities and Colleges in 2002-2003 for academic excellence and leadership.)
1998-2003
University at Buffalo
Master of Business Administration
2005
University at Buffalo
Bachelor of Science (Business Administration and Management, General)

Janet Fermo Skills

Building Relationships
Strategic Planning
Account Management
Change Management
Sales Management
Market Development
Staff Development
Sales Operations
Financial Analysis
New Business Development
Sales
Team Building
Leadership
Business Strategy
Business Planning
Forecasting
Coaching
Training
Management
Marketing
Recruiting
Business Development
B2B
Negotiation
Product Marketing
Human Resources
Budgets
Organizational Development
Solution Selling
Marketing Strategy
Operations Management
Market Analysis
CRM
Strategy
Sales Process
Product Development
Digital Media
Salesforce.com
Process Improvement
Selling
Advertising
Cold Calling
Lead Generation
Customer Satisfaction
Customer Retention
Team Leadership
Sales Presentations
Program Management
Talent Management
Direct Sales
Customer Service
Project Management
Multimedia
Public Speaking
Sales Performance
Flexible
Writing
Appraising
Sales Strategy
Workforce
Market
Workforce Development
Web Marketing
Insurance
Vendors
Operating Expenses
Procedural
Digital Marketing
Return on Investment
Oversight
Serving
Telemarketing
Revenue Streams
Driving
Executive Positions
Business Administration
Economic Indicators
On the Job Training
Sales and Marketing
Exceeding Sales Goals
Temporary Placement
Offerings
Assessment
Revenue
Design
Profitable Growth
Contractors
Funding
Organizational Leadership
Key Performance Indicators
Job Descriptions
Operations Design
Aid
Loan Servicing
Row
Publications
Personal Development
Quarter
Collaborative
Quotas
Profit
Inside Sales
Climate
Business Services
Cell
Offering
Reports
County
Fortune 100
Strategies
Reducing Costs
Sales Effectiveness
Value Based
Strategic Selling
American
Private Sector
System Monitoring
Reporting
Call Centers
Commercial Real Estate
Action Oriented
Analysis
Campaigns
Print
Advertising Agency
Concepts
Layers
Yahoo
Adult Education
Logistics
Personality Styles
Exceed Sales Goals
Universities
Mechanical
Communication
New Clients
Rebates
Operations
Performance Management
Mid Size
High Energy
Sales Trainings
Project Planning
Project
Market Share
Vendor Relationship Management
Layoffs
Performance Improvement
Presentations
Media
LinkedIn
Pricing
Responsibility
Customer Experience
Six Sigma
Yellow Belt
Fortune
VAR
Bottom Line Results
Distribution
Labor Issues
International
Miller Heiman
Executive Management
Offset Printing
Gross Profit
Trade Shows
Unemployment
Tax
New York
HVAC
Government
Colleges
Academic
Consortium
Vendor Management
Guidelines
Marketplace
Claim
Media Sales
Exciting
Manufacturing
Interviews
Collateral
Onboarding
Psychotherapy
Commerce
Compensation Planning
Email Marketing
Inbound Marketing
Process Design
Conceptual Modeling
Meetings
Directing
Customer Base
Individual Development
Growing Business
SMB
Anticipate
Competition

Janet Fermo Summary

Janet Fermo, based in New York, United States, is currently a Director of Customer Service at DIVAL SAFETY. Janet Fermo brings experience from previous roles at Great Lakes Dental Technologies, NOCO ENERGY CORP – NATURAL GAS & ELECTRIC, Townsquare Media/LocalEdge Media and Ingram Micro. Janet Fermo holds a 1998 - 2003 B.S. Business Administration in Named into Who's Who Among American Universities and Colleges in 2002-2003 for academic excellence and leadership. @ State University of New York at Buffalo. With a robust skill set that includes Building Relationships, Strategic Planning, Account Management, Change Management, Sales Management and more. Janet Fermo has 2 emails and 3 mobile phone numbers on RocketReach.