Janet Cocker Email
Head of Change and Delivery @ POWWR
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Janet Cocker Location
- Gisburn, England, GB
Janet Cocker Work
- Head of Change and Delivery @ (January 2023 - Present)
- Director of Pre Sales @ (April 2022 - February 2023)
- Interim Manager @ (January 2022 - April 2022)
- Head of Business Sales @ (September 2018 - April 2021)
- Senior Implementation Manager @ (February 2015 - August 2018)
- Implementation Lead @ (March 2012 - January 2015)
- Contact Centre Manager (Interim) @ (September 2011 - February 2012)
- Contact Centre Manager (Interim) @ (May 2009 - August 2011)
- Head of Site @ (March 2007 - March 2009)
- Customer Service Operations Manager @ (December 2005 - February 2007)
- Head of Contact Centres @ CPL Communications (January 2000 - January 2005)
- Senior Account Manager @ Park Online Limited (January 1995 - January 2000)
Janet Cocker Skills
- Contact Centre
- Call Center
- Performance Management
- Customer Experience
- Workforce Management
- Training
- Process Improvement
- Team Management
- Call Centers
- Contact Centers
- Change Management
- Team Leadership
- Outsourcing
- Service Delivery
- Business Process Improvement
- Management
- Stakeholder Management
- Project Delivery
- CRM
- Business Transformation
- Vendor Management
- Business Analysis
- Operations Management
- BPO
- Offshoring
- Resource Management
Janet Cocker Summary
- Janet Cocker, based in Gisburn, England, GB, is currently a Head of Change and Delivery at POWWR. Janet Cocker brings experience from previous roles at POWWR, BFY Group and npower Business. With a robust skill set that includes Contact Centre, Call Center, Performance Management, Customer Experience, Workforce Management and more. Janet Cocker has 3 emails on RocketReach.
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Janet Cocker
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