Janet Cocker Location
- Gisburn, England, GB
Janet Cocker Work
- 2023 -now Head of Change and Delivery @
- 2022 -2023 Director of Pre Sales @
- 2022 -2022 Interim Manager @
- 2018 -2021 Head of Business Sales @
- 2015 -2018 Senior Implementation Manager @
- 2012 -2015 Implementation Lead @
- 2011 -2012 Contact Centre Manager (Interim) @
- 2009 -2011 Contact Centre Manager (Interim) @
- 2007 -2009 Head of Site @
- 2005 -2007 Customer Service Operations Manager @
- 2000 -2005 Head of Contact Centres @ CPL Communications
- 1995 -2000 Senior Account Manager @ Park Online Limited
Janet Cocker Skills
- Contact Centre
- Call Center
- Performance Management
- Customer Experience
- Workforce Management
- Training
- Process Improvement
- Team Management
- Call Centers
- Contact Centers
- Change Management
- Team Leadership
- Outsourcing
- Service Delivery
- Business Process Improvement
- Management
- Stakeholder Management
- Project Delivery
- CRM
- Business Transformation
- Vendor Management
- Business Analysis
- Operations Management
- BPO
- Offshoring
- Resource Management
Janet Cocker Summary
- Janet Cocker, based in Gisburn, England, GB, is currently a Head of Change and Delivery at POWWR. Janet Cocker brings experience from previous roles at POWWR, BFY Group and npower Business. With a robust skill set that includes Contact Centre, Call Center, Performance Management, Customer Experience, Workforce Management and more. Janet Cocker has 3 emails on RocketReach.
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