Janet Chen Email
Director of SML @ UCloud
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Janet Chen Location
- Shanghai, Shanghai, China
Janet Chen Work
- 2018 -now Director of SML @
- 2016 -2018 Head of Sales Optimization（Merchant Service Excellence ） @
- 2015 -2016 Head of SMB RM (North) @
- 2012 -2015 Head of Sales Excellence @
- 2009 -2012 Operation Manager, APAC Compliance and Resolution @
- 2007 -2009 CS OPS, Customer Care Manager @
- 2005 -2007 CS OPS, Key Account Support Manager @
- 2003 -2005 CS OPS, Key Account Support Executive @
- 1998 -2003 CS OPS, Customer Care Representative @
Janet Chen Education
- 复旦大学
Master Degree (Fudan BI MBA)
2007-2009 - Shanghai Normal University
(English Education)
Janet Chen Skills
- Compliance
- Training
- Customer Service
- Operations Management
- Analysis
- Banking
- Business Strategy
- CRM
- Call Centers
- Change Management
- Coaching
- Customer Experience
- Customer Satisfaction
- Employee Relations
- Employee Training
- Finance
- Human Resources
- Leadership
- Management
- Management Consulting
- Negotiation
- Performance Management
- Program Management
- Project Planning
- Risk Management
- Sales
- Start-ups
- Strategic Planning
- Strategy
- Start Ups
Janet Chen Summary
- Janet Chen, based in Shanghai, Shanghai, China, is currently a Director of SML at UCloud. Janet Chen brings experience from previous roles at PayPal and 贝宝. Janet Chen holds a 2007 - 2009 Master Degree in Fudan BI MBA @ 复旦大学. With a robust skill set that includes Compliance, Training, Customer Service, Operations Management, Analysis and more. Janet Chen has 2 emails on RocketReach.
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