Janet Chen Email
Director of SML @ UCloud
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Janet Chen Location
- Shanghai, Shanghai, China
Janet Chen Work
- Director of SML @ (April 2018 - Present)
- Head of Sales Optimization（Merchant Service Excellence ） @ (November 2016 - April 2018)
- Head of SMB RM (North) @ (January 2015 - November 2016)
- Head of Sales Excellence @ (April 2012 - January 2015)
- Operation Manager, APAC Compliance and Resolution @ (December 2009 - March 2012)
- CS OPS, Customer Care Manager @ (August 2007 - November 2009)
- CS OPS, Key Account Support Manager @ (January 2005 - August 2007)
- CS OPS, Key Account Support Executive @ (January 2003 - January 2005)
- CS OPS, Customer Care Representative @ (January 1998 - January 2003)
Janet Chen Education
- Fudan University
Master Degree (Fudan BI MBA)
2007-2009 - Shanghai Normal University
(English Education)
Janet Chen Skills
- Compliance
- Training
- Customer Service
- Operations Management
- Analysis
- Banking
- Business Strategy
- CRM
- Call Centers
- Change Management
- Coaching
- Customer Experience
- Customer Satisfaction
- Employee Relations
- Employee Training
- Finance
- Human Resources
- Leadership
- Management
- Management Consulting
- Negotiation
- Performance Management
- Program Management
- Project Planning
- Risk Management
- Sales
- Start-ups
- Strategic Planning
- Strategy
- Start Ups
Janet Chen Summary
- Janet Chen, based in Shanghai, Shanghai, China, is currently a Director of SML at UCloud. Janet Chen brings experience from previous roles at PayPal and 贝宝. Janet Chen holds a 2007 - 2009 Master Degree in Fudan BI MBA @ Fudan University. With a robust skill set that includes Compliance, Training, Customer Service, Operations Management, Analysis and more. Janet Chen has 2 emails on RocketReach.
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