Janet Ang's Location
Singapore
Janet Ang's Work
- Customer Service Development Manager @ DHL
- Senior Manager, Head of Nus Contact Centre @ National University of Singapore
- Senior CRM Project Manager @ Singapore Press Holdings
- Senior Manager, Customer Experience and Retention Marketing @ Singapore Press Holdings
- Assistant Vice President, Service Quality and Customer Experience @ HSBC
- Assistant Vice President, Customer Care @ HSBC
- Call Centre Team Manager @ OCBC
Janet Ang's Education
- University of London, Singapore Institute of Management
Bachelor of Science (Hons) ( Banking and Finance, Graduated with a Second Class Honours)
2001 - 2003 - Nanyang Polytechnic
Diploma in Banking and Financial Management ( Banking and Finance)
1997 - 2000
Janet Ang's Skills
- Strategy
- Management
- Training
- Team Management
- Call Centers
- Team Leadership
- Customer Satisfaction
- Analysis
- Customer Retention
- Customer Experience
Janet Ang's Summary
Janet Ang, based in Singapore, is currently a Customer Service Development Manager at DHL Express, bringing experience from previous roles at National University of Singapore, Singapore Press Holdings and HSBC. Janet Ang holds a 2001 - 2003 Bachelor of Science (Hons) in Banking and Finance, Graduated with a Second Class Honours @ University of London, Singapore Institute of Management. With a robust skill set that includes Strategy, Management, Training, Team Management, Call Centers and more, Janet Ang contributes valuable insights to the industry. Janet Ang has 1 email on RocketReach.
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