Janet Ahern Email & Phone Number
Manager of Customer Experience @ Homesite Insurance
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Janet Ahern Location
- Boston, MA, US
Janet Ahern Work
- 2019 -now Manager of Customer Experience @
- 2015 -2019 Manager, Customer Experience and Quality Assurance @
- 2011 -2014 Director, Customer Experience and Quality Management @
- 2009 -2010 Director - Customer Support @
Janet Ahern Education
- Suffolk University
MBA (Business)
1991-1995 - University of Massachusetts
BA
Janet Ahern Skills
- Training
- Quality Control
- Process Improvement
- Quality Assurance
- Management
- Call Centers
- Leadership
- Project Management
- Outsourcing
- Customer Satisfaction
- Continuous Improvement
- Budgets
- Service Delivery
- Customer Service
- Microsoft Excel
- Business Process Improvement
- Change Management
- Business Planning
- Coaching
- Cross-functional Team Leadership
- Performance Management
- Quality Management
- Business Process
- Data Analysis
- Product Development
- Team Building
- Analysis
- Strategy
- Leadership Development
- SDLC
- Program Management
- Vendor Management
- Strategic Planning
- Risk Management
- Insurance
- CRM
- Performance
- Business Development
- Financial Services
- Operations
- Microsoft Office
- Marketing
- Cross Functional Team Leadership
- Services
Janet Ahern Summary
- Janet Ahern, based in Boston, MA, US, is currently a Manager of Customer Experience at Homesite Insurance. Janet Ahern brings experience from previous roles at MAPFRE Insurance Company Inc., MetLife and National Grid. Janet Ahern holds a 1991 - 1995 MBA in Business @ Suffolk University. With a robust skill set that includes Training, Quality Control, Process Improvement, Quality Assurance, Management and more. Janet Ahern has 3 emails and 3 mobile phone numbers on RocketReach.
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