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Janelle Quick Location
Summerville, SC, US
Janelle Quick Work
Director of Community and Social Media @ (October 2026 - Present)
Head Of Community and Social Media @ (April 2024 - Present)
Senior Customer Success Manager @ (December 2021 - April 2024)
Training Development Manager and Account Marketing Executive @ (July 2017 - November 2019)
Operations Specialist @ (August 2014 - July 2015)
Content Intern @ (December 2013 - August 2014)
Senior Customer Support Analyst @ (December 2006 - June 2013)
Customer Service Agent @ (January 2000 - January 2004)
Janelle Quick Education
Arizona State University
Bachelor's degree (Computer Software Engineering)
2020-2023
Nassau Community College
Associate of Arts (A.A.)
2004-2006
Janelle Quick Skills
Customer Insight
Written Communication
Onboarding
Strategic Communications
Easily Adaptable
Strategic Planning
Client Onboarding
Relationship Building
Strategy
Customer Loyalty
Business Strategy
Customer Engagement
New Account Management
Public Speaking
Time Management
Problem Solving
Organization Skills
Software as a Service (SaaS)
Customer Service
Customer Retention
Call Centers
Troubleshooting
Mobile Devices
Technical Support
Social Media
Customer Satisfaction
User Experience
E-commerce
Escalation Resolution
Customer Support
Communication
Customer Experience
CSS
Web Analytics
Direct Sales
Advertising Sales
Mobile Advertising
Digital Marketing
Print Advertising
Customer Relationship Management (CRM)
Escalations Management
Volunteer Management
Account Management
Marketing
Customer Escalation Management
Business Communications
Escalation Process
Training
Client Issue Resolution
Team Building
Community Management
Copy Editing
Growth Strategies
Social Media Marketing
Voice of the Customer
Janelle Quick Summary
Janelle Quick, based in Summerville, SC, US, is currently a Director of Community and Social Media at Buffini & Company. Janelle Quick brings experience from previous roles at Follow Up Boss, AtoZ Connect and Keep.com. Janelle Quick holds a 2020 - 2023 Bachelor's degree in Computer Software Engineering @ Arizona State University. With a robust skill set that includes Customer Insight, Written Communication, Onboarding, Strategic Communications, Easily Adaptable and more. Janelle Quick has 3 emails and 3 mobile phone numbers on RocketReach.
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