Director, Client Engagement @ (January 2019 - March 2023)
Senior Director, Client Success @ (November 2017 - January 2019)
Director, Marketing Services Operations @ (August 2015 - October 2017)
Director, Global Client Services @ (October 2009 - August 2015)
Account Director @ (April 2005 - October 2009)
National Account Manager @ (January 2000 - January 2005)
Account Manager @ (January 1996 - January 1999)
Janelle Casella Education
Suffolk University
Master of Arts (M.A.) (Integrated Marketing Communication)
University of Massachusetts Amherst
Bachelor of Science (B.S.) (Hospitality Business Management)
Janelle Casella Skills
Account Management
CRM
Marketing
Lead Generation
Salesforce.com
Management
Project Management
Leadership
Business Development
New Business Development
Sales
Training
Integrated Marketing
Relationship Management
Marketing Communications
Solution Selling
Strategic Planning
Direct Sales
Client Relations
Client Relations Skills
Marketing Communications
Client Development
Nutrition
Key Account Management
Holistic Health
Wellness Coaching
Demand Generation
SaaS
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Account Executives
Piloting
Plain
Net
Responsibility
Services Available
Client Liaison
C Level
Launching
Staff Development
Conscientious
Summits
eBay
Business Services
Sales Management
Contractual Agreements
Software as a Service Saas
Results Driven
Verizon
Barriers
Revenue
Wireless
Presentations
Pine
New Account
Customer Experience
Customer Satisfaction
Workshops
Team Leadership
Marketing Professional
Accounting
Sales Operations
Competitive Analysis
Quarter
Surveying
Client Success
Executive Positions
Microsoft Office
Materials
Art
Boston
Part Time
Business Process Improvement
Adobe
Customer Relationship Management Crm
Training Manuals
Science
Administrative Assistance
Cross Functional Team Leadership
Road
Messaging
Campaigns
Operations
Verisign
Communications
Writing
Human Resources
Customer Success
Entry
Event Planning
Credentials
San Francisco
Vice Presidents
Not for Profit
Build Trust
Internal Marketing
Operational Issues
Competition
Budgets
Hospitality
Competitive Advantage
Management Consulting
Sales Strategy
Project Analysis
Databases
Resolve
Customer Retention
LexisNexis
Radio Access Network
Project Planning
At&t
Customer Experience Management
Philadelphia
Internal Audit
Prospects
Digital Marketing
Strategic Partnerships
Digital Strategy
Strategy
Customer Service
SFDC
Customer Relationship Marketing
Program Management
Marketing Strategy
Customer Relationship Management
Software as a Service
Janelle Casella Summary
Janelle Casella, based in Boston, MA, US, is currently a Senior Director, Client Engagement at Copyright Clearance Center (CCC). Janelle Casella brings experience from previous roles at Copyright Clearance Center (CCC), Aberdeen and Green Leads, LLC. Janelle Casella holds a Master of Arts (M.A.) in Integrated Marketing Communication @ Suffolk University. With a robust skill set that includes Account Management, CRM, Marketing, Lead Generation, Salesforce.com and more. Janelle Casella has 4 emails and 1 mobile phone numbers on RocketReach.
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