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Jane Allan Location
Falkirk, GB
Jane Allan Work
Head of Customer Hub @ (November 2024 - Present)
Head of Contact Centre @ (January 2024 - November 2024)
Operations Manager @ (April 2017 - January 2024)
Customer Service Manager @ (May 2016 - April 2017)
Customer Experience Manager @ (October 2008 - December 2015)
Contact Centre Manager @ (August 1998 - October 2008)
Jane Allan Education
Henley Business School
Certificate (Management)
2002-2003
queensferry high school 1976-1980
Jane Allan Skills
Leadership
Customer Experience
Business Transformation
Stakeholder Management
Employee Engagement
Call Center
People Management
Customer Retention
Photoshop
Customer Satisfaction
Telecommunications
Team Management
Team Leadership
Process Improvement
Strategy
Workforce Management
Microsoft Office
Contact Centers
Change Management
Training
Customer Service
Training Delivery
Business Process Improvement
Management
Coaching
Outsourcing
Call Centers
Service Delivery
Recruiting
CRM
Project Delivery
Performance Management
Microsoft Word
Social Media
User Interface Design
Project Management
Operations Management
Jane Allan Summary
Jane Allan, based in Falkirk, GB, is currently a Head of Customer Hub at Vets Now. Jane Allan brings experience from previous roles at Vets Now, JAC Vapour Ltd and Sky. Jane Allan holds a 2002 - 2003 Certificate in Management @ Henley Business School. With a robust skill set that includes Leadership, Customer Experience, Business Transformation, Stakeholder Management, Employee Engagement and more. Jane Allan has 2 emails on RocketReach.
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