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CUSTOMER EXPERIENCE. OUR PASSION. We are proud to partner with multi-location businesses, providing a wide array of customer experience management solutions, analytics and reporting technology. Our solutions help our clients protect their brand reputation, delight customers and make more money. Solutions include customer experience surveys, mystery shopping, contact center services and social media review data integrated on one technology and analytics platform. Founded in 2005, Market Force has a growing global presence, with offices in the United States, Canada, United Kingdom, France and Spain. It serves over 350 clients that operate multi-location businesses, including major retailers, restaurants, grocery and convenience stores, financial institutions and entertainment.

Why Companies Go BARE: Your business challenges are unique—and so are our solutions. We go beyond traditional mystery shopping to provide custom-designed research programs that deliver clear, actionable insights. Our teams ask the right questions, uncover the right data, and help you make the right decisions to elevate your customer experience strategy. We operate as an extension of your team, ensuring a seamless partnership from program design to final reporting. What Sets Us Apart: - Customized Research Solutions tailored to your industry and goals - Immediate, Actionable Insights to drive decision-making - Dedicated Project Teams focused on your success - Family-Owned Values + Global Expertise, backed by nearly 40 years of trust About BARE International: Founded in 1987, BARE International was created to meet the need for reliable mystery customer research at both the national and global level. Today, we support organizations across industries with customer experience research, data, and analytics tailored to their goals. Headquartered in the Washington, D.C. metro area, BARE International operates with ten global offices and conducts research in more than 150 countries. Each month, our worldwide field force completes tens of thousands of evaluations, supported by advanced technology, strict quality assurance, and a commitment to integrity and innovation. Industry Leaders: Our CEO, Mike Bare, co-founded the Mystery Shopping Providers Association (MSPA), helping to establish standards for mystery shopping and experience measurement worldwide. Explore our solutions or request a free quote at www.bareinternational.com

GLOBAL MYSTERY SHOPPING & CX AUDITS Serving US & Europe for 30+ years—enhancing business growth through superior customer experience. Mystery shopping, when done with the right partner, is a powerful market research method to assess and improve customer experience, operational standards, and employee performance across diverse industries. For over 30 years, Secret Shopper® has delivered accurate, actionable data and CX analytics that drive measurable results across customer-focused industries. What sets us apart: ✅AI-driven, customizable reporting and intuitive client platform ✅Tailored CX audit programs by industry, aligned to business objectives ✅End-to-end journey evaluations (online, in-person, phone, service appointments) ✅Actionable analytics, cross-industry benchmarks, and compliance monitoring What you gain 🏆Higher customer satisfaction (NPS/CSAT) and loyalty. 🏆Clear priorities for service improvements and training. 🏆Proven impact on sales, service quality, and regulatory compliance. Partner with us to unlock powerful, data‑driven insights into your customer experience—elevate satisfaction, fuel growth, and stay compliant with ease🚀 #MysteryShopping #CustomerExperience #CXAudits #Compliance #RetailAnalytics #SecretShopper