Jana Fleischer Email
Trainee AI Application Specialist (IHK) @ Syntax Institut
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Jana Fleischer Location
- Berlin, DE
Jana Fleischer Work
- 2026 -now Trainee AI Application Specialist (IHK) @
- 2025 -2026 Team Lead Customer Care @
- 2024 -2025 Head of Technical Service and Grid Operator @
- 2024 -2024 Head of Technical Support @
- 2023 -2024 Head of Technical Support @
- 2023 -2023 Teamleiterin Technischer Support @
- 2017 -2022 Head Of Customer Care @
- 2016 -2017 Head of Customer Care @
- 2015 -2016 Projekt Manager @
- 2015 -2015 Head of Community Management @
- 2014 -2015 Team Lead Customer Care DE and AT @
- 2013 -2014 Team Lead Customer Care DE @
- 2013 -2013 Assistentin der Geschäftsführung @
- 2012 -2013 Key-Account-Manager @
- 2010 -2012 VIP Customer Care and Team Lead @
- 2008 -2010 Front Desk Manager @
- 2006 -2008 Assistent der Geschäftsleitung and Office Manager @ Hansa 208
- 2002 -2004 Partymanagerin and selbstständige Handelsvertreterin @
Jana Fleischer Education
- bbw Akademie
Kauffrau für Bürokommunikation
2004-2006 - Reichelt
Kauffrau im Einzelhandel
1994-1997
Jana Fleischer Skills
- Krisenmanagment
- Wärmepumpen
- Photovoltaik
- Onboarding
- Kundenservice
- Kennzahlen
- Outsourcing
- Mitarbeiterweiterbildung und -entwicklung
- Mitarbeitereinstellung
- Teammanagement
- Vereinbarungen zum Servicelevel (SLA)
- Customer-Journey-Mapping
- Onboarding-Prozesse
- Mitarbeiterengagement
- Start-ups
- Teamführung
- Customer Service
- CRM
- Projektmanagement
- Kundendienst
- Kundenzufriedenheit
- Microsoft Office
- Marketing
- Vorstellungsgespräche
- Key Account Management
- 360°-Feedback
- Salesforce.com
- Office Management
- Employee Training
- KPI-Reporte
- Team Leadership
- Sales
- Mac OS
- Teamwork
- Promotions
- Team Building
- B2C
- Knowledge Management
- Vertrieb
- B2B
- Gesprächsführung
- Optimierung von Geschäftsabläufen
- HR-Management
- Bestellungen
- Budgets
- Account-Management
- Datenanalyse
- Eventmanagement
- Social Media
- Talentmanagement
- Coaching
- Kommunikation
- Unternehmensführung
- Bookkeeping
- Business-to-Business
- Teamentwicklung
- Management
- Business Development
- Geschäftsführung
- Lead Management
- Order Management
- Research
- Einkauf
- Logistik
- PowerPoint
- Public Speaking
- 360 Feedback
- Account Management
- Start Ups
- Business To Business
- Microsoft Excel
- Change Management
- HR Management
- Kpi Reporte
Jana Fleischer Summary
- Jana Fleischer, based in Berlin, DE, is currently a Trainee AI Application Specialist (IHK) at Syntax Institut. Jana Fleischer brings experience from previous roles at Aira, AMIA ENERGY and EIGENSONNE. Jana Fleischer holds a 2004 - 2006 Kauffrau für Bürokommunikation @ bbw Akademie. With a robust skill set that includes Krisenmanagment, Wärmepumpen, Photovoltaik, Onboarding, Kundenservice and more.
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