Jana Fleischer Email
Head of Customer Care @ MARCLEY
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Jana Fleischer Location
- Germany
Jana Fleischer Work
- Head of Customer Care @ (September 2026 - Present)
- Trainee AI Application Specialist (IHK) @ (July 2026 - September 2026)
- Team Lead Customer Care @ (January 2025 - June 2026)
- Head of Technical Service and Grid Operator @ (July 2024 - January 2025)
- Head of Technical Support @ (April 2024 - July 2024)
- Head of Technical Support @ (December 2023 - April 2024)
- Teamleiterin Technischer Support @ (March 2023 - December 2023)
- Head Of Customer Care @ (May 2017 - July 2022)
- Head of Customer Care @ (September 2016 - April 2017)
- Projekt Manager @ (September 2015 - August 2016)
- Head of Community Management @ (February 2015 - August 2015)
- Team Lead Customer Care DE and AT @ (April 2014 - February 2015)
- Team Lead Customer Care DE @ (September 2013 - March 2014)
- Assistentin der Geschäftsführung @ (March 2013 - August 2013)
- Key-Account-Manager @ (September 2012 - March 2013)
- VIP Customer Care and Team Lead @ (November 2010 - September 2012)
- Front Desk Manager @ (July 2008 - October 2010)
- Assistent der Geschäftsleitung and Office Manager @ Hansa 208 (July 2006 - June 2008)
- Partymanagerin and selbstständige Handelsvertreterin @ (June 2002 - September 2004)
Jana Fleischer Education
- bbw Akademie
Kauffrau für Bürokommunikation
2004-2006 - Reichelt
Kauffrau im Einzelhandel
1994-1997
Jana Fleischer Skills
- Krisenmanagment
- Wärmepumpen
- Photovoltaik
- Onboarding
- Kundenservice
- Kennzahlen
- Outsourcing
- Mitarbeiterweiterbildung und -entwicklung
- Mitarbeitereinstellung
- Teammanagement
- Vereinbarungen zum Servicelevel (SLA)
- Customer-Journey-Mapping
- Onboarding-Prozesse
- Mitarbeiterengagement
- Start-ups
- Teamführung
- Customer Service
- CRM
- Projektmanagement
- Kundendienst
- Kundenzufriedenheit
- Microsoft Office
- Marketing
- Vorstellungsgespräche
- Key Account Management
- 360°-Feedback
- Salesforce.com
- Office Management
- Employee Training
- KPI-Reporte
- Team Leadership
- Sales
- Mac OS
- Teamwork
- Promotions
- Team Building
- B2C
- Knowledge Management
- Vertrieb
- B2B
- Gesprächsführung
- Optimierung von Geschäftsabläufen
- HR-Management
- Bestellungen
- Budgets
- Account-Management
- Datenanalyse
- Eventmanagement
- Social Media
- Talentmanagement
- Coaching
- Kommunikation
- Unternehmensführung
- Bookkeeping
- Business-to-Business
- Teamentwicklung
- Management
- Business Development
- Geschäftsführung
- Lead Management
- Order Management
- Research
- Einkauf
- Logistik
- PowerPoint
- Public Speaking
- 360 Feedback
- Account Management
- Start Ups
- Business To Business
- Microsoft Excel
- Change Management
- HR Management
- Kpi Reporte
Jana Fleischer Summary
- Jana Fleischer, based in Germany, is currently a Head of Customer Care at MARCLEY. Jana Fleischer brings experience from previous roles at Syntax Institut, Aira and AMIA ENERGY. Jana Fleischer holds a 2004 - 2006 Kauffrau für Bürokommunikation @ bbw Akademie. With a robust skill set that includes Krisenmanagment, Wärmepumpen, Photovoltaik, Onboarding, Kundenservice and more. Jana Fleischer has 1 emails on RocketReach.
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Top MARCLEY Employees
Marcel Jastram
COO and Co-Founder
Frankfurt, HE, DE
Florian Schulte
co-founder and chief financial officer (CFO)
Osnabrück, NDS, DE
Markus Watermeyer
CTO and Systemarchitekt Softwareplattform
Lower Saxony, Germany
Afroviti Kazo
Marketing and Digital Manager
Hanover, NDS, DE
Tufan Gemici
Projektleiter
Hanover, NDS, DE
Marius Pommer
Head of Finance
Hanover, NDS, DE
Julian Werth
Key-Account-Manager
Hanover, NDS, DE
Lars Piepho
Software-Entwickler
Barsinghausen, NDS, DE
Friedrich Grimm
Co-Founder and Managing Director
Hamburg, HH, DE
Roberta Merten
Customer Care
Hildesheim, NDS, DE
Sebastian Bösche
Business Development Manager
Aachen, NRW, DE
Victoria Koch
Product Manager
Frankfurt, HE, DE
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