Jan Vik Email
IT Director @ CSOB Hypotecni banka
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Jan Vik Location
- Hradec Kralove, Hradec Králové Region, CZ
Jan Vik Work
- IT Director @ (June 2025 - Present)
- Executive Manager of Operation Support @ (November 2014 - Present)
- Senior Manager of CC Support and Development @ (February 2017 - May 2025)
- Manager of Technology support @ (February 2013 - October 2014)
- Application Manager @ (September 2010 - January 2013)
Jan Vik Education
- Univerzita Hradec Králové, Fakulta informatiky a managementu
Inženýr (Ing.) (Computer Technology/Computer Systems Technology)
Jan Vik Skills
- Spokojenost zákazníka
- Budování týmu
- Oddělení služeb zákazníkům
- Vedení
- Systémy CRM
- Zdokonalování obchodních procesů
- Hlavní ukazatele výkonu
- Spolupráce
- IT management
- Dodání projektů
- Management
- Komunikace
- ITIL
- Servisní úrovně
- Analytické dovednosti
- Podpora aplikací
- Obchodní analýza
- Informační technologie
- ICT
- Call Center
- Business Analysis
- Genesys
- Customer Experience
- Call Centers
- Retail Banking
- Business Process
- Team Leadership
- Integration
- SQL
- Project Management
- Project Portfolio Management
- Contact Centers
- Banking
- Microsoft Office
- Java
- Business Development
- Microsoft Excel
- Public Speaking
Jan Vik Summary
- Jan Vik, based in Hradec Kralove, Hradec Králové Region, CZ, is currently a IT Director at CSOB Hypotecni banka. Jan Vik brings experience from previous roles at CSOB. Jan Vik holds a Inženýr (Ing.) in Computer Technology/Computer Systems Technology @ Univerzita Hradec Králové, Fakulta informatiky a managementu. With a robust skill set that includes Spokojenost zákazníka, Budování týmu, Oddělení služeb zákazníkům, Vedení, Systémy CRM and more. Jan Vik has 4 emails on RocketReach.
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