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Jan Roque Location
Manila, NCR, PH
Jan Roque Work
Service Analyst @ (October 2022 - Present)
Senior Process Executive @ (March 2022 - August 2022)
Coach Engagement Lead @ (January 2022 - August 2022)
Investment Support @ (June 2021 - September 2021)
Customer Care Professional and Financial Specialist @ (October 2018 - June 2021)
Coordinator and Subject Matter Expert @ (October 2017 - October 2018)
Performance Coach and Quality Coach @ (July 2016 - October 2017)
Senior Operations Representative @ (July 2015 - October 2016)
Jan Roque Education
Kaja 가자 Korean Language Center
Korean Language 한국어
2021
University of the Philippines Open University
(Arts and humanities)
Jan Roque Skills
Inbound Sales
Coaching
KPI
Key Metrics
Performance Metrics
Customer Service
English
Tutoring
Financial Services
US banking
Travel and Lifestyle
Dispute Resolution
Billing Process
Korean Culture
Leadership
Team Leadership
Internet Banking
Microsoft Office
Google Calendar
Google Drive
Virtual Collaboration
Collaboration Tools
Gmail
Google Apps
Customer Relationship Management (CRM)
Records Management
Salesforce.com
Interpersonal Communication
Communication
Sales
Sales Prospecting
Jan Roque Summary
Jan Roque, based in Manila, NCR, PH, is currently a Service Analyst at Accenture. Jan Roque brings experience from previous roles at Cognizant, KadaKareer, Refinitiv, an LSEG business and American Express. Jan Roque holds a Korean Language 한국어 @ Kaja 가자 Korean Language Center. With a robust skill set that includes Inbound Sales, Coaching, KPI, Key Metrics, Performance Metrics and more. Jan Roque has 2 emails on RocketReach.
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