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Jan Lach Location
Warsaw, PL
Jan Lach Work
Business Support Specialist @ (August 2026 - Present)
Tech Support Specialist | AV Engineer | Associate Director @ (October 2024 - January 2026)
Video Media Support Technician - Global Media Services Bridge Operations @ (December 2020 - October 2024)
Call Desk Team Leader @ (September 2020 - December 2020)
Front Office Service Management Administrator @ (August 2017 - September 2020)
Data Entry Employee @ (January 2012 - July 2017)
Customer Service Engineer @ Idea Bank S.A / Tax Care (August 2011 - June 2012)
Sales Consultant @ Mellon Poland Sp. z o.o. (January 2010 - July 2011)
Jan Lach Education
ŻAK
Technik informatyk (Information Technology)
2014-2016
Vistula University
Licencjat (Lic.) (Stosunki międzynarodowe)
2009-2012
Jan Lach Skills
AI
Active Directory
Android
Angielski
Azure
Biuro obsługi
Call center
Certyfikat ITIL
Cisco
Cisco Telepresence Systems
Cloud Computing
Confluence
DevOps
Doradca klienta
Drukarki
E12
E12 certificate: Installation and operation of personal computers and peripheral devices
E13
E13 certificate: Designing of local computer networks and network administration
E14
E14 certificate: Creating web applications and databases, and database administration
Escalations Management
IT
IT Service Management
IT Support
ITIL
ITIL 4 Foundation certificate
ITIL Methodology
Incident Management
Infrastruktura
Instalacja sprzętu
Jira
Kontakt z potencjalnymi klientami
LAN
Microsoft Intune
Microsoft Office
Microsoft Teams
Obsługa klienta
Obsługa sprzętu IT
Outsourcing IT
Polski
Procurement
Project Management
Pulpit zdalny
Remedy
Request Management
Rozwiązywanie problemów ze sprzętem komputerowym
SLA
SNOW
Service Desk
Service Desk / IT Support
Service Now
ServiceNow
Sieci komputerowe
Sprzedaż i finanse
Sprzęt komputerowy
System CRM
TMS
Team Leadership
Technologie informatyczne
Technology
Testing
Third-Party Vendor Management
Ticketing Systems
User Support
VPN
VoIP
Wideokonferencja
Windows 10
Windows 7
Windows Server
Windows XP
Wsparcie klienta
Wsparcie techniczne
Zabbix
Zoom
Jan Lach Summary
Jan Lach, based in Warsaw, PL, is currently a Business Support Specialist at DSV - Global Transport and Logistics. Jan Lach brings experience from previous roles at UBS, Credit Suisse and Fujitsu Poland. Jan Lach holds a 2014 - 2016 Technik informatyk in Information Technology @ ŻAK. With a robust skill set that includes AI , Active Directory, Android, Angielski, Azure and more. Jan Lach has 1 emails on RocketReach.
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