Jan Hanson Email
Leader of Contact Centre @ Miele ANZ
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Jan Hanson Location
- Melbourne, VIC, AU
Jan Hanson Work
- Leader of Contact Centre @ (November 2021 - Present)
- Quality and Training Manager, Customer Care Centre @ (August 2016 - October 2021)
- Member Advocacy Coaching Manager @ (September 2014 - July 2016)
- Operations and Call Centre Manager @ (June 2012 - September 2014)
- Strategic Initiatives Manager @ (January 2011 - January 2012)
- Change and Process Manager @ (January 2005 - January 2011)
Jan Hanson Skills
- Stakeholder Management
- Business Process Improvement
- Change Management
- Project Delivery
- Business Process
- Strategy
- Risk Management
- Performance Management
- Business Transformation
- Management Consulting
- Business Analysis
- CRM
- Management
- Team Management
- Vendor Management
- Customer Experience
- Call Centers
- Process Improvement
- Service Delivery
- Cross-functional Team Leadership
- Outsourcing
- Project Portfolio Management
- Leadership
- Program Management
- Project Management
- Coaching
- Contact Centers
- Team Leadership
- Sales
- Microsoft Excel
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Customer Advocacy
- Networking
- Research
- User Interface Design
- Customer Relationship Management
Jan Hanson Summary
- Jan Hanson, based in Melbourne, VIC, AU, is currently a Leader of Contact Centre at Miele Australia. Jan Hanson brings experience from previous roles at Miele, Medibank and Sensis. With a robust skill set that includes Stakeholder Management, Business Process Improvement, Change Management, Project Delivery, Business Process and more. Jan Hanson has 2 emails on RocketReach.
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