Jan Gottstein Email & Phone Number
Interim-Manager and Consulting
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Jan Gottstein Location
- Germany
Jan Gottstein Work
- 2024 -now Interim-Manager and Consulting @ Self-employed
- 2023 -2024 Head of Customer Service @
- 2019 -2023 Head of Customer Service @
- 2018 -2019 Senior Manager Digital Customer Experience @ KPMG Germany
- 2016 -2018 Principal - Head for Customer Experience in Digital Transformation @
- 2015 -2016 Management Consultant @
- 2013 -2014 Sabbatical @
- 2010 -2013 Head of Quality and Customer Satisfaction @
- 2006 -2010 Head of Quality Measurement @
- 2002 -2006 Process Manager @
- 2006 -2006 Head of Quality and Process Development @ T-Online International AG
- 1996 -2000 Editor @ print'n'press Verlag
Jan Gottstein Education
- RWTH Aachen
Magister Artium (Politik, Geschichte, Geographie)
1992-2001
Jan Gottstein Skills
- Quality management
- Customer Experience
- Customer Experience Transformation
- Measurement Systems
- Usability Testing
- Usability
- User Experience Design
- Strategy
- IPTV
- Telecommunications Management
- Certifications
- Net Promoter Score
- Project Management
- Presenter
- Product Development
- Process Management
- process improve
- Customer Surveys
- Data Analysis
- Internet Services
- Messaging
- Network Strategy
- Television
- Change Management
- Marketing Research
- Complex Project Management
- Manage Complex Projects
- Board of Directors Reporting
- Social Media Measurement
- Social Media
- Blogger Relations
- Kundenerfahrung
- Business Development
- Strategisches Management
- Veränderungsmanagement
- Prozessmanagement
- Projektmanagement
- Produktentwicklung
- Mobile Geräte
- Unternehmensstrategie
- Unternehmensführung
- Unternehmensberatung
- Telekommunikation
- Produktmarketing
- Produktmanagement
- Business Strategy
- Telecommunications
- Complex Project
- Board of Directors
Jan Gottstein Summary
- Jan Gottstein, based in Germany, is currently a Interim-Manager and Consulting at Self-employed. Jan Gottstein brings experience from previous roles at Abbott, NetCologne, KPMG Germany and Infosys Consulting. Jan Gottstein holds a 1992 - 2001 Magister Artium in Politik, Geschichte, Geographie @ RWTH Aachen. With a robust skill set that includes Quality management, Customer Experience, Customer Experience Transformation, Measurement Systems, Usability Testing and more. Jan Gottstein has 1 mobile phone numbers on RocketReach.
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