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Jan Gabauer Location
Bratislava, SK
Jan Gabauer Work
2022 -now Lead Senior XM Auditor and Consultant @
2020 -2022 Sales Channels Strategy and Planning Leader @
2015 -2020 CS Operations Specialist and COPC Auditor for Orange Group @
2013 -2015 CS Quality and Performance Specialist @
2012 -2013 Back Office Specialist @
2009 -2012 Back Office B2C manager @
2007 -2009 Call Centre Senior Supervisor @
2006 -2007 Call Center Coordinator @
2004 -2006 Student Brand Manager @
Jan Gabauer Education
Technical university of Kosice
Ing. (Environmental technologies)
2000-2005
Jan Gabauer Skills
Call Center
Databases
Sla
Telecommunications
CRM
Management
Customer Satisfaction
Coaching
Business Analysis
Business Process
Analysis
Customer Experience
Product Management
ITIL
Project Planning
Customer Service
Team Building
Sales Operations
Call Centers
Process Improvement
Outsourcing
Team Leadership
Team Management
Leadership
Siebel
Project Management
Jan Gabauer Summary
Jan Gabauer, based in Bratislava, SK, is currently a Lead Senior XM Auditor and Consultant at Staffino. Jan Gabauer brings experience from previous roles at Orange. Jan Gabauer holds a 2000 - 2005 Ing. in Environmental technologies @ Technical university of Kosice. With a robust skill set that includes Call Center, Databases, Sla, Telecommunications, CRM and more. Jan Gabauer has 2 emails on RocketReach.
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