Businesss Assurance Quality Manager @ Talk Talk Business (May 1990 - April 2011)
Quality Manager @ Opal (January 1990 - January 2011)
PA and Administration Manager @ Martin Dawes Telecommunications Ltd (January 1990 - January 2005)
PA Admin Manager @ Martin Dawes Ltd (January 1990 - January 1999)
Jan Ellis Education
Birmingham City University
Masterâs Degree (Quality Management)
2012-2015
Brighton College of Technology
CQI Quality Assurance Diploma (Quality Assurance)
2008-2011
Warrington High School for Girls
Master's degree
Jan Ellis Skills
Quality Management
Six Sigma
Telecommunications
Call Center
Customer Experience
Quality Assurance
Team Leadership
Change Management
Team Management
Process Improvement
Outsourcing
Operations Management
Service Delivery
Sla
Project Management
Key Performance Indicators
Contact Centers
Vendor Management
Iso 9000
Stakeholder Management
Business Process
Managed Services
VoIP
Project Delivery
Mobile Devices
Management
Business Process Improvement
CRM
Research
Microsoft Excel
Leadership
Jan Ellis Summary
Jan Ellis, based in Warrington, GB, is currently a Quality Manager at Jacobs. Jan Ellis brings experience from previous roles at Ombudsman Services, Capula, Siemens and Opal Telecom / Carphone Warehouse plc. Jan Ellis holds a 2012 - 2015 Masterâs Degree in Quality Management @ Birmingham City University. With a robust skill set that includes Quality Management, Six Sigma, Telecommunications, Call Center, Customer Experience and more. Jan Ellis has 2 mobile phone numbers on RocketReach.
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