Senior Manager, Customer Care @ (November 2007 - October 2013)
National Accounts Client Services Manager @ United Healthcare (October 2005 - October 2007)
Proposal Manager and Production Coach @ (December 2003 - October 2005)
Jan Edwards Education
Cambridge College
Master of Management (Business)
2007-2010
Jan Edwards Skills
Vendor Management
Cross-functional Team Leadership
Account Management
Customer Service
New Business Development
Product Management
Strategy
Product Development
Salesforce.com
Management
Leadership
Customer Retention
Coaching
Project Management
Team Building
Program Management
CRM
Training
Strategic Partnerships
Strategic Planning
Team Leadership
Customer Experience
Operations Management
Banking
Process Improvement
Business Development
E-commerce
Customer Satisfaction
Sales Operations
Team Management
Outsourcing
Analytics
Lead Generation
Sales
Start-ups
Business Analysis
Business Process Improvement
Marketing
Market Research
Change Management
Forecasting
SaaS
Call Centers
P&L Management
Marketing Strategy
Direct Sales
Sales Management
Solution Selling
B2B
Digital Marketing
Cross Functional Team Leadership
Human Resources
Microsoft Excel
Start Ups
Microsoft Office
E Commerce
Jan Edwards Summary
Jan Edwards, based in New Britain, CT, US, is currently a HR Manager at Community Mental Health Affiliates, Inc. (CMHA). Jan Edwards brings experience from previous roles at 2Gurlz LLC and Kaman Distribution. Jan Edwards holds a 2007 - 2010 Master of Management in Business @ Cambridge College. With a robust skill set that includes Vendor Management, Cross-functional Team Leadership, Account Management, Customer Service, New Business Development and more. Jan Edwards has 4 emails and 2 mobile phone numbers on RocketReach.
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