Jan Coetzee Email
Manager Customer Experience Design - Digital Transformation and Personalisation @ Qatar Airways
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Jan Coetzee Location
- Doha, QA
Jan Coetzee Work
- 2024 -now Manager Customer Experience Design - Digital Transformation and Personalisation @
- 2023 -2024 Manager, Digital Customer Insights, Analytics and Personalization Strategy @
- 2022 -2023 ICCC Manager Customer Experience Sub-Saharan Africa @
- 2022 -2023 Customer Experience strategist @ Freelance
- 2017 -2022 Customer Experience Transformation | Comair Limited (British Airways Franchise) @
- 2016 -2017 Manager Root Cause Analysis and Management Information @
- 2015 -2017 Customer Experience Specialist - Barclays Africa Call Centres @
- 2013 -2015 Spatial Analytics and Insights Specialist and Specialist Consumer Behaviour @
- 2012 -2013 Root Cause Analysis specialist @
- 2010 -2012 Retail Branch Manager @
- 2008 -2010 Absa Sales Manager @
- 2006 -2008 Personal and Private Banker (Retail Affluent) @
- 2004 -2006 Group Customer Experience consultant @
- 2003 -2004 Portfolio manager (Business markets) @
Jan Coetzee Education
- MANCOSA
MBA (Business Administration and Management, General)
- MANCOSA
Bachelor of Commerce (Marketing Management)
- MANCOSA
Advance Certificate in Management Studies
- Milpark School of Financial Services
National Certificate: Banking (Banking)
Jan Coetzee Skills
- Management
- Microsoft Excel
- Microsoft Word
- Research
- PowerPoint
- Sales
- Leadership
- Training
- Photoshop
- Strategy
- Analysis
- Banking
- Financial Services
- Financial Risk
- Portfolio Management
- Credit
- Analytics
- CRM
- Customer Experience
- Business Analysis
- Sales Management
- Marketing Strategy
- Retail Banking
- Marketing
- Analytical Skills
- Credit Cards
- Investments
- Risk Management
Jan Coetzee Summary
- Jan Coetzee, based in Doha, QA, is currently a Manager Customer Experience Design - Digital Transformation and Personalisation at Qatar Airways. Jan Coetzee brings experience from previous roles at Qatar Airways, DHL, Freelance and Comair Limited. Jan Coetzee holds a MBA in Business Administration and Management, General @ MANCOSA. With a robust skill set that includes Management, Microsoft Excel, Microsoft Word, Research, PowerPoint and more. Jan Coetzee has 1 emails on RocketReach.
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