Jamison Deselms Email & Phone Number
Director, Global Technical Support @ Litmos
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Jamison Deselms Location
- Austin, TX, US
Jamison Deselms Work
- Director, Global Technical Support @ (December 2022 - Present)
- Head of Customer Operations and Helpdesk Support @ (October 2022 - April 2023)
- Senior Director, Worldwide Support @ (September 2021 - July 2022)
- Director, Client Services @ (January 2019 - June 2021)
- Sr. Manager, Technical Support @ (December 2012 - January 2019)
- Manager, Technical Support @ (March 2005 - October 2012)
- Resolution Specialist @ AT&T Wireless (February 2000 - November 2004)
- Group Home Manager @ American Habilitation Services Inc. (January 1998 - May 2001)
- MHMR Specialist II @ Austin State School (January 1996 - January 2000)
Jamison Deselms Education
- Round Rock High School 1987-1991
Jamison Deselms Skills
- Call Centers
- Customer Satisfaction
- Leadership
- Technical Support
- Program Management
- Project Management
- Quality Assurance
- Telecommunications
- Human Resources
- Customer Retention
- Employee Management
- Strategic Planning
- Performance Management
- Office Management
- Certified Scrum Master CSM
- Business Process Improvement
- Vendor Management
- Workforce Management
- Customer Relationship Management (CRM)
- Contact Center as a Service (CCaaS)
- Microsoft Office
- PeopleSoft
- CMS
- Computer Hardware
- Electronic Medical Record (EMR)
- SQL Server Management Studio
- Salesforce.com
- ADP
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- SQL
- Software as a Service (SaaS)
- Customer Service
- Management
- Team Leadership
- Team Building
- Mentoring
- Problem Solving
- Communication Skills
- Teamwork
- Training
- Cross-functional Team Leadership
- Billing Systems
- Customer Experience Management
- Scheduling Tools
- Customer Management
- Process Improvement
- Performance Improvement
- Customer Experience Analysis
Jamison Deselms Summary
- Jamison Deselms, based in Austin, TX, US, is currently a Director, Global Technical Support at Litmos. Jamison Deselms brings experience from previous roles at Lifesize, DemandTec by Acoustic and WellSky. Jamison Deselms holds a 1987 - 1991 Round Rock High School. With a robust skill set that includes Call Centers, Customer Satisfaction, Leadership, Technical Support, Program Management and more. Jamison Deselms has 2 emails and 1 mobile phone numbers on RocketReach.
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