Jamison Deselms Email & Phone Number
Director, Global Technical Support @ Litmos
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Jamison Deselms Location
- Austin, TX, US
Jamison Deselms Work
- 2022 -now Director, Global Technical Support @
- 2022 -2023 Head of Customer Operations and Helpdesk Support @
- 2021 -2022 Senior Director, Worldwide Support @
- 2019 -2021 Director, Client Services @
- 2012 -2019 Sr. Manager, Technical Support @
- 2005 -2012 Manager, Technical Support @
- 2000 -2004 Resolution Specialist @ AT&T Wireless
- 1998 -2001 Group Home Manager @ American Habilitation Services Inc.
- 1996 -2000 MHMR Specialist II @ Austin State School
Jamison Deselms Education
- Round Rock High School 1987-1991
Jamison Deselms Skills
- Call Centers
- Customer Satisfaction
- Leadership
- Technical Support
- Program Management
- Project Management
- Quality Assurance
- Telecommunications
- Human Resources
- Customer Retention
- Employee Management
- Strategic Planning
- Performance Management
- Office Management
- Certified Scrum Master CSM
- Business Process Improvement
- Vendor Management
- Workforce Management
- Customer Relationship Management (CRM)
- Contact Center as a Service (CCaaS)
- Microsoft Office
- PeopleSoft
- CMS
- Computer Hardware
- Electronic Medical Record (EMR)
- SQL Server Management Studio
- Salesforce.com
- ADP
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- SQL
- Software as a Service (SaaS)
- Customer Service
- Management
- Team Leadership
- Team Building
- Mentoring
- Problem Solving
- Communication Skills
- Teamwork
- Training
- Cross-functional Team Leadership
- Billing Systems
- Customer Experience Management
- Scheduling Tools
- Customer Management
- Process Improvement
- Performance Improvement
- Customer Experience Analysis
Jamison Deselms Summary
- Jamison Deselms, based in Austin, TX, US, is currently a Director, Global Technical Support at Litmos. Jamison Deselms brings experience from previous roles at Lifesize, DemandTec by Acoustic and WellSky. Jamison Deselms holds a 1987 - 1991 Round Rock High School. With a robust skill set that includes Call Centers, Customer Satisfaction, Leadership, Technical Support, Program Management and more. Jamison Deselms has 2 emails and 1 mobile phone numbers on RocketReach.
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