Jamie Vance Email & Phone Number
Solutions Architect, Senior Manager @ Accenture
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Jamie Vance Location
- Dallas, TX, US
Jamie Vance Work
- Solutions Architect, Senior Manager @ (May 2022 - Present)
- Director of Universal Patient Engagement Contact Center @ (March 2021 - December 2021)
- Audio Call Center and Dallas Site Leader @ (November 2019 - March 2021)
- Assistant Vice President of Customer Contact Centers @ (May 2016 - August 2019)
- Director of Customer Care Operations @ (September 2012 - May 2016)
- Senior Call Center Manager @ (June 2011 - September 2012)
- Site Director, Dallas @ (February 2009 - June 2011)
- Client Services Manager @ (January 2005 - February 2009)
- Contact Center Manager @ (February 2004 - January 2005)
Jamie Vance Education
- Baylor University
Bachelor of Business Administration (Management)
1993-1997
Jamie Vance Skills
- Account Management
- Analysis
- BPO
- Business Analysis
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Coaching
- Contact Center Management
- Contact Centers
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Acquisition
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- E-commerce
- Employee Relations
- Interviews
- Leadership
- Management
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Process Scheduler
- Program Management
- Project Management
- Quality Assurance
- Recruiting
- Team Leadership
- Technical Support
- Telecommunications
- Training
- Vendor Management
- Workforce Management
Jamie Vance Summary
- Jamie Vance, based in Dallas, TX, US, is currently a Solutions Architect, Senior Manager at Accenture. Jamie Vance brings experience from previous roles at Orb Health, Nielsen and Pfsweb. Jamie Vance holds a 1993 - 1997 Bachelor of Business Administration in Management @ Baylor University. With a robust skill set that includes Account Management, Analysis, BPO, Business Analysis, Business Process Improvement and more. Jamie Vance has 2 emails and 3 mobile phone numbers on RocketReach.
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