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Jamie Squier Location
Minneapolis, MN, US
Jamie Squier Work
2023 -now Technology Service Desk Manager @
2021 -2023 IT Resource Manager - Connectivity and Data Centers @
2020 -2021 Senior Principal IT Business Systems Analyst - IT Connected Care Mobility (Digital Health) @
2018 -2020 Principal Strategic Sourcing Specialist @
2017 -2018 IT Manager @
2016 -2017 Sr IT Supervisor @
2014 -2016 IT Supervisor @
2011 -2014 IT Supervisor - Accounts Administration and IT Service Desk @
2009 -2011 IT Supervisor - Field Services Service Desk @
2006 -2009 IT Supervisor - IT Support Center @
2003 -2006 Sr. Technical User Support Analyst – Desktop Management Services @
2001 -2003 Sr. Technical User Support Analyst – Desktop Services @
2000 -2002 Legal IT @
Jamie Squier Education
Metropolitan State University
Bachelor of Science (Management Information Systems)
Metropolitan State University
Masters (Management Information Systems)
North Hennepin Community College
Associates of Science (Business)
Jamie Squier Skills
Infrastructure
Succession Planning
Service Delivery
Service Desk
IT Operations
Customer Success
Customer Support
Critical Thinking
Problem Solving
Customer Service
Communication
Coaching
Team Performance
Contact Centers
Team Management
Attention to Detail
ITIL
Troubleshooting
Business Analysis
Process Improvement
IT Management
Cross-functional Team Leadership
Operating Systems
Networking
Software Documentation
Technical Support
Project Management
System Administration
Vendor Management
Integration
Disaster Recovery
Windows Server
Information Technology
IT Strategy
IT Service Management
System Deployment
Data Center
Requirements Analysis
Security
Help Desk Support
Computer Hardware
Software Installation
Hardware
SDLC
ERP
Leadership
Management
Quality Assurance
Training
Business Process Improvement
Jamie Squier Summary
Jamie Squier, based in Minneapolis, MN, US, is currently a Technology Service Desk Manager at HomeServices of America. Jamie Squier brings experience from previous roles at Medtronic. Jamie Squier holds a Bachelor of Science in Management Information Systems @ Metropolitan State University. With a robust skill set that includes Infrastructure, Succession Planning, Service Delivery, Service Desk, IT Operations and more. Jamie Squier has 2 emails on RocketReach.
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