Background Investigator @ CSRA (GDIT) (January 2018 - September 2018)
Call Center Representative @ CSRA (GDIT) - FEMA (September 2017 - January 2018)
Help Desk Specialist @ (April 2016 - November 2017)
Jamie Ramirez Education
Penn State University
Business (Management, Marketing, and Related Support Services)
2013-2020
McKinley 2010-2013
Penn State University 2013
Jamie Ramirez Skills
Access Control
Access Control Management
Account Management
Active Directory Experience
Active TS/SCI Clearance
Amazon Elasticsearch Service
Assured Compliance Assessment Solution (ACAS)
BMC Helix ITSM
Business Planning
Business Requirements
Business Strategy
Cisco CCNA
Cisco Certified Design Professional (CCDP)
Command and Control
Computer Hardware
Customer Satisfaction
Cybersecurity
DDL
Database Servers
Debugging
Education Program Development
FEMA Elevation Certificates
Functional Requirements
Hardware Diagnostics
Hardware Testing
IT Security Policies & Procedures
Insurance
Internal & External Investigations
Juniper Switches
L2/L3 protocols
Leadership
Mailroom Operations
Maintaining Professional Relationships
Maintenance and Repair
Manage client expectations
Managing Accounts (Accounting)
Marketing
Marketing Strategy
Medical Diagnostics
Microsoft Endpoint Configuration Manager
Microsoft Office
Microsoft PowerPoint
Microsoft SQL Server
Microsoft Server Platforms
Microsoft Word
Negotiation
Network Management Applications
Network Monitoring Tools
Non-Qualified Deferred Compensation
Office 365 Administration
Office Administration
Operational Efficiency
Powershell
Problem Solving
Process Automation
Process Monitoring
Project Management
Public Speaking
Red Hat Enterprise Linux (RHEL)
Release Management
Remote Troubleshooting
Research
Resourcing Strategies
Risk Management
Risk Management Framework (RMF)
SNMP
SQL
SQL Server Management Studio
Security +
Service Desk
Service-Level Agreements (SLA)
SharePoint Administration
Software & Hardware Training
Software Deployment
Software Maintenance
Software Requirements
Software Troubleshooting
Splunk
Splunk Cloud
Splunk Enterprise Security
Standard Operating Procedure (SOP)
Storage Management
Supervisory Skills
Team Building
Team Leadership
Teamwork
Technology Enhancements
Technology Planning
Tier 2 Help Desk Support
Time Management
Tomcat
Training
Troubleshooting
VMWare ESXi
VMware Workstation
Vulnerability Scanning
Windows 10
Windows Server
Workstations
Jamie Ramirez Summary
Jamie Ramirez, based in Washington, DC, US, is currently a System Administrator at U.S. Department of State. Jamie Ramirez brings experience from previous roles at The U.S. Department of State (DoS), Bureau of Intelligence and Research (INR), IMAX, FWH and GDIT US SOUTHCOM. Jamie Ramirez holds a 2013 - 2020 Business in Management, Marketing, and Related Support Services @ Penn State University. With a robust skill set that includes Access Control, Access Control Management, Account Management, Active Directory Experience, Active TS/SCI Clearance and more. Jamie Ramirez has 1 mobile phone numbers on RocketReach.
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