Jamie Power Email
Director of Operations @ Appeals Centre
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Jamie Power Location
- Kilcullen, County Kildare, IE
Jamie Power Work
- Director of Operations @ (September 2024 - Present)
- Global Director Trust and Safety @ (May 2023 - October 2024)
- Safety Director @ META @ Teleperformance (January 2023 - January 2024)
- Global Director Trust and Safety, Twitter @ (October 2021 - May 2023)
- Director of Operations @ (January 2017 - January 2023)
- Senior Operations Manager, Trust and Safety @ (February 2020 - October 2021)
- Trust and Safety Manager @ (January 2017 - February 2020)
- Customer Experience Manager @ (October 2014 - November 2016)
- Risk Operations Supervisor @ (November 2011 - September 2014)
- Team Manager @ TalkTalk 2006 - 2011 (June 2008 - October 2011)
- Manager @ (January 2008 - January 2011)
- Technical Support Representative @ (January 2006 - January 2008)
Jamie Power Education
- Harvest Training Academy
Level 3 Certificate in Management (Management)
2008-2009 - Waterford Institute of Technology
Higher Certification (Production Engineering)
2002-2006 - Harvest Training Center
Certificate in Management (Level 5 FETAC) Major Award
- St Pauls Community College
High School Diploma
- Waterford Institute of Technology
Higher Certificate in Production Engineering
Jamie Power Skills
- Account Management
- Analytical Skills
- Analytics
- Artificial Intelligence (AI)
- Business Acumen
- Business Insights
- Business Process Improvement
- Business Relationship Management
- Call Center Development
- Call Centers
- Change Management
- Coaching
- Communication
- Community Support
- Contact Center Operations
- Content Operations
- Crisis Management
- Critical Thinking
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer Success
- Data Analysis
- Data Analytics
- Data Visualization
- Decision-Making
- Digital Strategy
- EBIOS Risk Analysis
- Emergency Management
- Escalations Management
- Fraud Investigations
- GPT-4
- Generative AI
- Identifying Issues
- Incident Management
- International Relations
- Investigation
- Key Performance Indicators
- Lean Principles
- Legal Policy
- Management
- Managing Managers
- Manufacturing Process Improvement
- Microsoft Excel
- Microsoft Office
- Objective Key Results (OKRs)
- Operational Excellence
- Operational Planning
- Operations
- People Management
- Presentation Skills
- Presentations
- Problem Solving
- Product Leadership
- Product Operations
- Production Managment
- Risk Management
- Risk Operations
- Root Cause
- SQL
- Secure File Transfer Protocol (SFTP)
- Self-care
- Sensitive Information
- Service Delivery
- Six Sigma
- Stakeholder Engagement
- Strategic Communications
- Strategic Initiatives
- Strategic Insights
- Strategy
- Streamlining
- System Performance
- Team Cohesion
- Team Leadership
- Team Management
- Team Motivation
- Teamwork
- Telecommunications
- Think & Act Strategically
- Thought Leadership
Jamie Power Summary
- Jamie Power, based in Kilcullen, County Kildare, IE, is currently a Director of Operations at Appeals Centre Europe. Jamie Power brings experience from previous roles at Teleperformance, META @ Teleperformance and Twitter. Jamie Power holds a 2008 - 2009 Level 3 Certificate in Management in Management @ Harvest Training Academy. With a robust skill set that includes Account Management, Analytical Skills, Analytics, Artificial Intelligence (AI), Business Acumen and more. Jamie Power has 1 emails on RocketReach.
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