Executive Director of Customer Experience: Repairs and Maintenance @ (August 2024 - May 2025)
Customer Experience Director @ (August 2021 - August 2024)
VP of SME Customer Operations @ (January 2021 - July 2021)
Customer and Business Transformation Director @ (April 2018 - January 2021)
Customer Experience Consultant @ (November 2017 - March 2018)
Customer Experience Director @ (November 2012 - September 2017)
Customer Service Director @ MHS Modern Housing Solutions (part of Carillion plc) (April 2010 - November 2012)
Head of Business Services for Asprea (part of Carillion plc) @ Asprea (January 2007 - March 2010)
General Manager @ Ventura (February 2001 - January 2007)
Corporate Account Manager @ (April 1994 - February 2001)
Operations Manager @ Hays Distribution (September 1988 - August 1993)
Jamie McDonald Education
University of Derby
BSc (Geography)
1985-1988
Barton Peveril VI College
(Geology)
1982-1985
Wildern School 1978-1982
Jamie McDonald Skills
Facilities
Facilities Management
Research
Printing
Solutions
Strategic Planning
User Experience
Stakeholder Management
Operations Management
Team Leadership
Strategy
Customer Relationship Management
Customer Experience
Customer Service
Leadership
Jamie McDonald Summary
Jamie McDonald, based in Manchester, England, GB, is currently a Customer Experience Specialist at Pinnacle Service Families. Jamie McDonald brings experience from previous roles at ForHousing, VIVO Defence Services, Alcumus and ENGIE – UK & Ireland. Jamie McDonald holds a 1985 - 1988 BSc in Geography @ University of Derby. With a robust skill set that includes Facilities, Facilities Management, Research, Printing, Solutions and more. Jamie McDonald has 2 emails and 1 mobile phone numbers on RocketReach.
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