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Jamie MacKey-Murphy Location
County Waterford, Ireland
Jamie MacKey-Murphy Work
Analyst @ (July 2023 - Present)
Associate @ (June 2025 - Present)
Senior Analyst @ (October 2024 - June 2025)
Team Lead @ (May 2022 - May 2023)
Employee Welfare Officer @ (May 2021 - June 2022)
Team Leader @ (November 2019 - June 2022)
Customer Service Team Manager @ Eishtec (November 2015 - June 2022)
Subject Matter Expert @ Eishtec (October 2014 - October 2015)
Customer Service Representative @ Eishtec (February 2014 - October 2014)
Waiter @ Copperhen Restaurant (May 2012 - September 2012)
Jamie MacKey-Murphy Education
Waterford Institute of Technology
Hospitality Administration/Management
2010-2012
St. Declans Community College, Kilmacthomas 2004-2010
Jamie MacKey-Murphy Skills
Active Listening
Coaching
Communication
Customer Experience
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Support
Customer-Focused Service
Data Collection
Employee Relations
HR Policies
HR Service Delivery
Information Flow
Leadership Development
Negotiation
New Hires
Operational Planning
People Management
Performance Management
Performance Metrics
Phone Etiquette
Problem Solving
Productivity Improvement
Relationship Building
Service-Level Agreements (SLA)
Team Building
Team Management
Teamwork
Technical Service Delivery
Technical Support
Telephone Support
Jamie MacKey-Murphy Summary
Jamie MacKey-Murphy, based in County Waterford, Ireland, is currently a Analyst at Tegus. Jamie MacKey-Murphy brings experience from previous roles at Tegus, Shopify and Infosys BPM. Jamie MacKey-Murphy holds a 2010 - 2012 Hospitality Administration/Management @ Waterford Institute of Technology. With a robust skill set that includes Active Listening, Coaching, Communication, Customer Experience, Customer Satisfaction and more. Jamie MacKey-Murphy has 5 emails on RocketReach.
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