Jamie Leeper Email & Phone Number

Strategic Change Partner @ ONE Gas

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Jamie Leeper Location

Oklahoma City, OK, US

Jamie Leeper Work

2024 -now Strategic Change Partner @
2022 -2023 Director Enterprise Services @
2018 -2022 Director HR Business Partnerships @
2012 -2018 Director of Customer Service Support @
2008 -2012 Manager - Mergers and Acquisitions @
1995 -2008 Area Manager Customer Service @

Jamie Leeper Education

Southern Nazarene University
MBA
University of Central Oklahoma
Bachelor’s Degree

Jamie Leeper Skills

Customer Insight
High Performance Teams
Program Management
Business Insights
Business Analytics
Software Development
Analytics
Customer Success
Strategic Services
Product Adoption
Customer Advocacy
Product Road Mapping
External Relationships
Service-Level Agreements (SLA)
Team Performance
Metric Management
Management Consulting
Problem Solving
Quality Management
Microsoft Excel
Customer Relationship Management (CRM)
Business Case Preparation
Service Delivery
IT Management
Risk Management
Teamwork
Culture Change
IT Strategy
People Management
Customer Support
Customer Experience
Client Relations
Negotiation
Employee Relations
Digital Transformation
Customer Service Management
Strategic Thinking
Employee Engagement
Customer Experience Management
Business Process Design
Customer Service Operations
Continuous Improvement
Training and Development (HR)
Customer Retention
Strategy
Senior Professional in Human Resources (SPHR)
Human Resource Development
Workforce Planning
HR Management
Interpersonal Skills
HR Strategy
Call Center Development
HR Policies
Human Resources Information Systems (HRIS)
Contact Center Technology
Reporting Metrics
Benchmarking
Operational Excellence
Social Influence
Project Management
Conflict Resolution
Commercial Operation
Ad Hoc Analysis
Customer Experience Transformation
Communication
Budget Management
Training Plans
Training Leadership
Key Performance Indicators
Key Client Relationships
Customer Relations
Capital Expenditures
Cross-functional Team Leadership
Change Management
Strategic Planning
Business Process Improvement
Business Design
Process Improvement
Call Centers
Management
Integration
Training
Customer Service
Leadership
Talent Management
Leadership Development
Personnel Management
Recruiting
Team Building
Performance Appraisal
Employee Training
Labor Relations
Succession Planning
Human Resources (HR)
Coaching
Team Leadership
Performance Management
Customer Satisfaction
Analytical Skills
Organizational Effectiveness

Jamie Leeper Summary

Jamie Leeper, based in Oklahoma City, OK, US, is currently a Strategic Change Partner at ONE Gas. Jamie Leeper brings experience from previous roles at ONE Gas and AT&T. Jamie Leeper holds a MBA @ Southern Nazarene University. With a robust skill set that includes Customer Insight, High Performance Teams, Program Management, Business Insights, Business Analytics and more. Jamie Leeper has 2 emails and 2 mobile phone numbers on RocketReach.