Jamie Homen Email & Phone Number
Chief Customer Officer @ Mural
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Jamie Homen Location
- Nashua, NH, US
Jamie Homen Work
- 2024 -now Chief Customer Officer @
- 2021 -2024 Chief Customer Officer @
- 2018 -2021 Vice President, Customer Service and Support @
- 2016 -2018 Sr Director, Technical Support @
- 2015 -2016 Director of Customer Support @
- 2011 -2015 Director, Product Support and Implementation (Technical) @
- 2009 -2011 Senior Manager, Global Customer Services @
- 2007 -2009 Manager, Global Customer Services @
- 2005 -2007 Customer Service Representative - Government @
Jamie Homen Education
- Cambridge College
Master’s Degree (Business Administration and Management, General)
- University of Massachusetts Lowell
Bachelor of Science - BS (Information Technology)
- Florida Gulf Coast University
Bachelor of Arts - BA (Industrial and Organizational Psychology)
Jamie Homen Skills
- Workforce Planning
- Performance Management
- Employee Learning & Development
- Agile Methodologies
- Operational Readiness
- Global Leadership
- Cross-team Collaboration
- Expansion Strategies
- Business-to-Business (B2B)
- Business Strategy
- Benchmarking
- Product Adoption
- Executive Relationships
- Deals
- Business Relationship Management
- Continuous Improvement
- Executive Team
- Customer Support
- Leadership Development
- Operational Excellence
- Customer Satisfaction
- CRM
- Technical Support
- Account Management
- Management
- Customer Retention
- Salesforce.com
- SaaS
- Online Advertising
- Customer Service
- Strategic Partnerships
- Customer Experience
- SEM
- Sales Process
- Professional Services
- Leadership
- Lead Generation
- Long-term Customer Relationships
- Enterprise Software
- Cross-functional Team Leadership
- Information Technology
- Technology
- Employee Engagement
- Troubleshooting
- Cloud Computing
- Pre-sales
- Functional Requirements
- Closed Loop
- Internet Services
- Customer Engagement
- SDLC
- Management Development
- Performance Metrics
- KPI Reports
- Business Process Improvement
- Project Management
- Program Management
- Strategy
- Strategic Planning
- Acquisition Integration
- Mergers & Acquisitions
- Process Improvement
- IT Management
- Agile & Waterfall Methodologies
- Business Requirements
- XML
- HTML
- Integration
- RFP
- Training
- Cross Functional Team Leadership
- Public Speaking
- Pre Sales
- Agile and Waterfall Methodologies
- Mergers and Acquisitions
- Long Term Customer Relationships
Jamie Homen Summary
- Jamie Homen, based in Nashua, NH, US, is currently a Chief Customer Officer at Mural. Jamie Homen brings experience from previous roles at CareerBuilder and SumTotal Systems, LLC. Jamie Homen holds a Master’s Degree in Business Administration and Management, General @ Cambridge College. With a robust skill set that includes Workforce Planning, Performance Management, Employee Learning & Development, Agile Methodologies, Operational Readiness and more. Jamie Homen has 2 emails and 3 mobile phone numbers on RocketReach.
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