Jamie Dormandy Location
London, GB
Jamie Dormandy Work
- 2023 - now Director of Operations @ Make-A-Wish® UK
- 2022 - 2023 Head of Operational Transformation @ Money and Pensions Service
- 2021 - 2022 Head of Customer Engagement and Experience @ RNIB
- 2018 - 2021 Head of Advice and Customer Service @ RNIB
- 2015 - 2018 Head of Services and Support @ RNIB
- 2012 - 2015 Customer Contact Business Manager @ Sainsbury's
- 2010 - 2012 Customer Support Manager @ Motability Operations Ltd
- 2009 - 2010 Management Information Team Leader @ Motability Operations Ltd
- 2009 - 2009 Data Analyst @ Motability Operations Ltd
- 2008 - 2009 Graduate Leadership Programme @ Motability Operations Ltd
Jamie Dormandy Education
- Henley Business School
MA Leadership (Organizational Leadership)
2016 - 2018 - Prosci Change Management
Practicioner Qualification (CMC Partnership)
2016 - 2016 - Lean Six Sigma
Black Belt (Business Change, Project Management and Process Improvement)
2011 - 2012
- The University of Nottingham
Modern Languages (2:1) (Spanish and Portuguese)
2001 - 2005 - Dulwich College1993 - 2000
Jamie Dormandy Skills
- Lean Six Sigma Black Belt
- Project Management
- Customer Experience
- Customer Insight
- Team Leadership
- Training & Development
- Process Improvement
- Business Analysis
- Internal Communications
- Change Management
Jamie Dormandy Summary
Jamie Dormandy, based in London, GB, is currently a Director of Operations at Make-A-Wish® UK. Jamie Dormandy brings experience from previous roles at Money and Pensions Service and RNIB. Jamie Dormandy holds a 2016 - 2018 MA Leadership in Organizational Leadership @ Henley Business School. With a robust skill set that includes Lean Six Sigma Black Belt, Project Management, Customer Experience, Customer Insight, Team Leadership and more.
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