Project Specialist, Internet Helpdesk Business Operations @ (November 2014 - April 2017)
Supervisor, Internet Help Desk @ (June 2010 - November 2014)
Network Support Technician @ (February 2008 - June 2010)
Jamie Cragg Education
University of Rochester - Simon Business School
Master of Business Administration (M.B.A.)
2013-2016
Hobart and William Smith Colleges
Bachelor of Arts (B.A.)
2000-2004
Jamie Cragg Skills
Networking
Microsoft Word
Project Management
Research
Donuts
Microsoft Excel
Communications
Sales
Leadership
Team Building
Help Desk Support
Computer Hardware
VoIP
Computer Network Operations
Troubleshooting
Telecommunications
Switches
Team Leadership
Process Improvement
TCP/IP
Contact Centers
Cross Functional Team Leadership
Customer Service
Technical Support
Business Process Improvement
Management
Call Centers
Lan Wan
Recruiting
Routers
Jamie Cragg Summary
Jamie Cragg, based in Rochester, NY, US, is currently a Project Manager at Q2. Jamie Cragg brings experience from previous roles at Five Star Bank and Frontier Communications. Jamie Cragg holds a 2013 - 2016 Master of Business Administration (M.B.A.) @ University of Rochester - Simon Business School. With a robust skill set that includes Networking, Microsoft Word, Project Management, Research, Donuts and more. Jamie Cragg has 1 emails and 2 mobile phone numbers on RocketReach.
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