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James Wooltorton Location
Sandbach, GB
James Wooltorton Work
VP - GTS (IT) @ (December 2025 - Present)
Interim VP - GTS @ (July 2025 - December 2025)
Technology Service and Operations Director @ (July 2022 - July 2025)
Global Head of Service Operations @ (July 2021 - July 2022)
Head of Group IT Infrastructure and Service Delivery @ (March 2019 - July 2021)
Head of Infrastructure and Operations @ (March 2015 - March 2019)
IT Infrastructure Manager @ (December 2013 - March 2015)
IT Systems Manager @ (November 2013 - December 2013)
Systems Team Leader @ (February 2013 - November 2013)
Systems Engineer @ (April 2012 - February 2013)
Senior IS Support Engineer @ (September 2008 - April 2012)
ICT Support Technician @ (July 2005 - September 2008)
2nd Line Support Analyst @ (September 2004 - July 2005)
IT Technician @ HMB Alliance (August 2002 - September 2004)
Lecturer (Part-Time) @ (August 2002 - July 2004)
James Wooltorton Education
Blackpool & Flyde College 1996-2004
Millfield High School 1991-1996
James Wooltorton Skills
Infrastructure
IT Operations
ITIL
IT Service Management
IT Management
Budget Management
Security
DevOps
Scrum
Agile Methodologies
Strategy
Data Center
Technical Support
Disaster Recovery
Telecommunications
Software Development
Servers
Virtualization
IIS
VMware Infrastructure
VMware ESX
Firewalls
Microsoft SQL Server
Network Security
Data-driven Decision Making
Big Data
KPI Dashboards
Business Continuity
CX
Customer Experience
Windows Azure
Amazon Web Services (AWS)
Private Cloud
Cloud Computing
Cloud Security
Automation
Supply Chain Management
PCI DSS
Contact Center Technology
Office 365
Employee Training
Active Directory
Presentation Skills
Management
Team Building
Team Leadership
Dyslexic Thinking
Work Life Balance
Cross-Cultural Communication Skills
Windows Server
Cisco Technologies
Citrix
Backup Exec
Windows
DNS
Microsoft Exchange
Blackberry Enterprise Server
Switches
TCP/IP
SAN
Microsoft Office
Wireless Networking
Juniper
Unix Shell Scripting
Customer Service
Windows 7
SQL
VPN
VMware
Group Policy
Mathematics
Europe
Help Desk Support
Blades
Suppliers
IBM
Level 1
Stakeholder Management
SCCM
Transcript Id
Units
Manchester
Service Desk
Learners
Computing
Business Value
Video Conferencing
Students
Microsoft Technologies
Hubs
ICT
On Premise
Incident Handling
Finance
OCR
Structure
Contact Centers
Construction
Windows XP
Travel
WAN
N+
Strike
HTTPS
Design
VMS
PC
Outsourcing
Science
Foundry Management
Key Performance Indicators
Desktop Computers
Hub
Routers
Data Backup
Jigsaw
Resolve
Data Storage
Monitors
Public Speaking
Linux
Financial Forecasting
Patch Panels
Antivirus
Lecturing
Supplier Evaluation
SMTP
Migrating
Messaging
Networking
Thin Client
Escalation
System
Business Services
English
McAfee
Team Management
Offering
Innovative Solutions
Reports
From Scratch
Knowing
Product Innovation
Consolidation
LAN Switching
Network Installation
Email Systems
Windows 95
NAS
Training
Staff Training
Microsoft Certified Technology
Contract Negotiation
End Users
Talented
Solution
Part Time
Project Management
Emerging Technologies
System Monitoring
Alcatel
Remote Access
Shares
OPs
Microsoft
Data Center Relocation
Remote Desktop
VMware vSphere
Hardware
Foundation Certificate in It Service Management
P&l
Prioritise
Concepts
Information Security
Stakeholder Engagement
SAP
Yahoo
C
Multiple Locations
Lotus Domino
Retail
3rd Line
Operating Systems
The Environment
Applications
Business Expansion
Payment Industry
Schedules
Home
Business Alignment
System Administration
Advertising
Quality Assurance
Rationalisation
Cost Savings
Operations
Stage
Terminal Server
Traction
Matrix Management
Backup Solutions
Symantec
CCNA
Tip
Terminal Emulation
Network Administration
Scalability
Project Planning
Microsoft Certified Professional
Data Driven Testing
Project
Contractual Agreements
Metric
Aspx
Facilities Management
Unix
Data Migration
Routing Protocols
LinkedIn
Amazon Web Services Aws
Responsibility
Internal Audit
Internet Explorer
Veeam
1st Line
Boot
Drop
Contract Management
Executive Management
Computer Hardware
High Quality
Software Installation
History
Curriculum Design
Lotus Notes
Teaching
Tenants
Computer Maintenance
Mineral Exploration
Computer Security
Connectivity
Windows Vista
Visio
Lessons
Software
Windows NT
MCSA
Outlook
Spam
Subject Areas
Network Communications
2nd Line
Back Office
Budgets
Culture
Supplier Management
Driving License
Controlling
SaaS
Insourcing
Cfm
Wireless
Delivery
Eva
ShoreTel
Farms
Fast Pace
ECDL Certification
Access Code
Product Quality
Amazon Web Services
Data Driven Decision Making
James Wooltorton Summary
James Wooltorton, based in Sandbach, GB, is currently a VP - GTS (IT) at NCC Group. James Wooltorton brings experience from previous roles at NCC Group. James Wooltorton holds a 1996 - 2004 Blackpool & Flyde College. With a robust skill set that includes Infrastructure, IT Operations, ITIL, IT Service Management, IT Management and more. James Wooltorton has 2 emails and 1 mobile phone numbers on RocketReach.
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