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James Wills Location
Congleton, GB
James Wills Work
Claims Specialist @ (June 2026 - Present)
Customer Experience - PPM and Complaints @ (July 2025 - May 2026)
Claims Manager @ (January 2024 - July 2025)
FM Service Desk Team Leader @ (March 2021 - December 2023)
Claims Team Leader @ (April 2015 - June 2020)
Claims Handler @ (March 2008 - April 2015)
James Wills Education
Eaton Bank Academy 1999-2004
James Wills Skills
Accident Claims
Attention to Detail
Auditing
Benchmarking
Brokers
Build Strong Relationships
Business Ethics
Business Meetings
Business Process Improvement
Business Relationship Management
Case Law
Claim
Claims Handling
Claims Management
Client Relations
Client Services
Client Visits
Commercial Insurance
Communication
Communication Training
Contact Centers
Contract Requirements
Credit Hire
Credit repair
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Customer-Focused Service
Dispute Resolution
General Insurance
HubSpot
Insurance
Insurance Brokerage
Insurance Claims
Insurance Compliance
Insurance Industry
Interviewing
KPI Implementation
KPI Reporting
Leadership
Leading Meetings
Legal Assistance
Liability
Management
Managing Meetings
Market Knowledge
Negotiation
Numeracy
Oral Communication
People Management
Personal Injury
Personal Injury Litigation
Presentations
Problem Solving
Professional Liability
Project Management
Regulatory Requirements
Reporting
Reporting & Analysis
SAP Products
Sales Meetings
Service Desk Management
Strategic Partnerships
Team Leadership
Third Party Liability
Training and Development (HR)
Working with Brokers
Zoho CRM
Process Improvement
Strategic Planning
Microsoft Word
Teamwork
James Wills Summary
James Wills, based in Congleton, GB, is currently a Claims Specialist at Evolution Risk Group. James Wills brings experience from previous roles at Metro Rod, MSL, Sitec - a Belcan company and ALPS Ltd. James Wills holds a 1999 - 2004 Eaton Bank Academy. With a robust skill set that includes Accident Claims, Attention to Detail, Auditing, Benchmarking, Brokers and more. James Wills has 1 emails on RocketReach.
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