Head of Customer Engagement @ (September 2019 - May 2022)
Operations Manager @ (May 2018 - August 2019)
Operations Manager @ (November 2017 - May 2018)
Collections and Recoveries Manager @ (April 2017 - October 2017)
Operations Manager @ (November 2015 - April 2017)
Outsourcing Manager @ (December 2012 - October 2015)
Team Senior @ (October 2010 - December 2012)
Telephone Debt Negotiator @ (February 2007 - October 2010)
James Willmore Education
University of Warwick
Credit Services Association Diploma ( Credit)
2010-2010
Magdalen College School
Industrial and Product Design
2004-2006
Magdalen College School 1999-2004
James Willmore Skills
Team Management
Call Centers
Communication Skills
Motivation
Recoveries
Teamwork
Management
Team Leadership
Team Building
Problem Solving
Performance Management
Process Improvement
Microsoft Office
Outsourcing
Coaching
Customer Service
Employee Training
Business Analysis
Recruiting
Project Planning
Debt Management
Credit
Risk Management
Debt Settlement
Relationship Management
Leadership
Negotiation
Sales
Contact Centers
James Willmore Summary
James Willmore, based in West Haddon, GB, is currently a Senior Associate Partner - Solution Success Manager at FICO. James Willmore brings experience from previous roles at Radius, M&g PLC, Oodle Car Finance and Billing Finance Limited. James Willmore holds a 2010 - 2010 Credit Services Association Diploma in Credit @ University of Warwick. With a robust skill set that includes Team Management, Call Centers, Communication Skills, Motivation, Recoveries and more. James Willmore has 2 emails on RocketReach.
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