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James Willis Location
Sydney, NSW, AU
James Willis Work
Chief Delivery Officer @ (March 2026 - Present)
Head of Operations @ (April 2021 - March 2026)
Account Director @ (July 2019 - April 2021)
Head of Service Delivery @ (February 2017 - June 2019)
Group Manager, Client Services and Enablement @ (June 2014 - January 2017)
Regional Manager, Operations @ (October 2010 - March 2014)
Regional Manager, Service Transitions @ (February 2009 - October 2010)
Program and Project Executive @ (July 2005 - February 2009)
Senior Service Manager @ (September 2004 - July 2005)
Senior Project Manager @ (January 2001 - January 2004)
Senior Project Manager @ (January 2000 - January 2001)
Consultant and Project Manager @ (January 1998 - January 2000)
Project Manager @ (January 1997 - January 1998)
James Willis Skills
BPO
Business Analysis
Business Process
Business Process Improvement
CMMI
CRM
Change Management
Customer Relationship Management (CRM)
IT Management
IT Operations
IT Outsourcing
IT Service Delivery
IT Service Management
IT Strategy
ITIL
Incident Management
Infrastructure Management
Integration
Management
Outsourcing
PMO
PMP
Pre-sales
Process Improvement
Process Management
Program Management
Project Delivery
Project Management
Project Management Office (PMO)
Project Portfolio Management
Requirements Analysis
SDLC
Service Delivery
Service Desk
Service Improvement
Service Management
Software Documentation
Solution Architecture
Stakeholder Management
Team Leadership
Telecommunications
Vendor Management
Sales
Services
Pre Sales
Sales Management
Operations
Enablement
Client Services
Customer Service
Customer Relationship Management Crm
Project Management Office Pmo
Project Management Office
Customer Relationship Management
James Willis Summary
James Willis, based in Sydney, NSW, AU, is currently a Chief Delivery Officer at NEC Australia. James Willis brings experience from previous roles at NEC Australia and Data#3. With a robust skill set that includes BPO, Business Analysis, Business Process, Business Process Improvement, CMMI and more. James Willis has 2 emails on RocketReach.
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