James Washington Email & Phone Number
Desktop Support Technician (AI and Workflow Solutions Lead) @ Delta Dental Ins.
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James Washington Location
- Atlanta, GA, US
James Washington Work
- Desktop Support Technician (AI and Workflow Solutions Lead) @ (February 2022 - Present)
- Problem and Critical Incident Manager @ (February 2021 - February 2022)
- Lead and Sr. Professional Field Engineer @ (March 2020 - February 2021)
- Sr.Desktop Engineer @ (June 2019 - March 2020)
- System Administrator @ (November 2018 - June 2019)
- Desktop Support Engineer @ (February 2018 - November 2018)
- Desktop Engineer @ Koch Business Solutions (KBS) / GA Pacific (June 2017 - January 2018)
- Application Support Analyst @ (February 2015 - July 2017)
- Training and Platform Enablement Manager @ (August 2014 - February 2015)
- Systems and Web Administrator @ (September 2013 - July 2014)
- Web Administrator @ Gwinnett County Law Library (September 2013 - June 2014)
- Service Desk Support Analyst @ (July 2012 - September 2013)
- Field Technician @ (October 2010 - March 2012)
- Freelance Designer @ Honorable Productions (August 2008 - January 2012)
- CSR and Technician @ (June 2008 - November 2009)
- Designer @ GA Communications (August 2007 - October 2009)
- Design Specialist @ (June 2006 - July 2007)
- Illustrator II @ (February 2003 - June 2006)
- Designer @ Institute on Urban Policy & Commerce (May 1999 - June 2002)
James Washington Education
- Florida Agricultural and Mechanical University
Bachelor of Applied Science (B.A.Sc.) (Graphic Communications)
1999-2002
James Washington Skills
- ActionScript
- Active Directory
- Adobe Acrobat
- Amazon Web Services (AWS)
- Analytics
- Artificial Intelligence (AI)
- Artificial intelligence research
- Business Analysis
- Business Continuity
- Business Intelligence (BI)
- Business Process
- Business Process Mapping
- CSS
- Coaching & Mentoring
- Communication
- Computer Hardware
- Contact Center Transformation
- Core Competences
- Critical Incident Stress Management
- Cross-Functional Team Management
- Cross-functional Team Leadership
- Customer Engagement
- Dashboard
- Dashboard Metrics
- Data AI
- Data Analysis
- Data Center
- Data Modeling
- Data Privacy Risk Management
- Delivery Operations
- Digital Media
- Disaster Recovery
- Document Lifecycle Management
- Document Management
- Dreamweaver
- EDRMS
- Executive Visibility
- Facilitation
- Flash Animation
- Generative AI
- Graphic Design
- Graphics
- HTML
- ITIL
- Illustration
- Illustrator
- InDesign
- Jira
- Large Language Model Operations (LLMOps)
- Large Language Models (LLM)
- Mac
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Microsoft Word
- Office 365
- Operating Systems
- Operational Planning
- Operative Dashboard
- Photoshop
- PowerPoint
- Problem Solving
- Product Launch
- Product Management
- Product Operations
- Project Management
- Prompt Engineering
- Public Speaking
- Quality Improvement
- QuarkXPress
- Records Retention Management
- Remote Operations
- SME management
- Scrum
- ServiceNow
- Small and Medium-Sized Enterprises (SME)
- Smart Dashboard
- Software
- Stakeholder Management
- Tableau
- Technical Documentation
- Technical Support
- Technical Writing
- Training
- Troubleshooting
- Typography
- UIX
- User Interface Design
- VDI
- Vibe Coding
- Web Design
- Web Development
- Windows
- WordPress
- XHTML
- jQuery
James Washington Summary
- James Washington, based in Atlanta, GA, US, is currently a Desktop Support Technician (AI and Workflow Solutions Lead) at Delta Dental Ins.. James Washington brings experience from previous roles at DXC Technology and Intelliteach. James Washington holds a 1999 - 2002 Bachelor of Applied Science (B.A.Sc.) in Graphic Communications @ Florida Agricultural and Mechanical University. With a robust skill set that includes ActionScript, Active Directory, Adobe Acrobat, Amazon Web Services (AWS), Analytics and more. James Washington has 4 emails and 1 mobile phone numbers on RocketReach.
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