2013 -
2014 Director of Technical Operations @ hCentive, Inc.
2006 -
2013 Sr. Director, Global Site Reliability Operations @
1998 -
2006 Director, Federal Managed Services @
James Wallace Education
Delaware Valley College 1996
-
1998
James Wallace Skills
Salesforce.com
Cloud Computing
ITIL
Team Building
Enterprise Software
SaaS
Managed Services
Management
Vendor Management
CRM
Program Management
Pre-sales
Networking
IT Service Management
Start-ups
Infrastructure
Professional Services
Security
Leadership
Integration
Product Management
Databases
Disaster Recovery
IT Strategy
Cross-functional Team Leadership
IT Management
Cross Functional Team Building
High Availability
Solution Architecture
Technical Support
Business Process Improvement
Data Center
Strategic Partnerships
Software Documentation
Outsourcing
Enterprise Architecture
PaaS
Customer Relationship Management Crm
Start Ups
Software as a Service Saas
Customer Satisfaction
Support
Cross Functional Team Leadership
Pre Sales
Software as a Service
Customer Relationship Management
James Wallace Summary
James Wallace, based in Berryville, VA, US, is currently a COO at Tooli. James Wallace brings experience from previous roles at Pegasystems, Nuance Communications and hCentive, Inc.. James Wallace holds a 1996 - 1998 Delaware Valley College. With a robust skill set that includes Salesforce.com, Cloud Computing, ITIL, Team Building, Enterprise Software and more. James Wallace has 1 emails and 2 mobile phone numbers on RocketReach.
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