James Upton Email
Head of Customer Care @ Elective
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James Upton Location
- Vancouver, BC, CA
James Upton Work
- Head of Customer Care @ (February 2026 - Present)
- Head Of Customer Operations @ (April 2025 - December 2025)
- Director Of Customer Experience @ (February 2024 - April 2025)
- Manager of Customer Support @ (July 2022 - February 2024)
- Implementation Specialist and Team Lead @ (February 2021 - July 2022)
- Channel Partnerships Specialist @ (September 2020 - February 2021)
- Team Lead Data Migrations @ (January 2020 - September 2020)
- Community Partnerships Manager @ (August 2019 - September 2020)
- Community Programs Coordinator @ (October 2018 - August 2019)
- Customer Success Trainer @ (December 2017 - October 2018)
- Customer Support Specialist @ (June 2017 - December 2017)
- Customer Experience Representative @ (January 2017 - June 2017)
- Communications Development Officer (UCC Student Experience Projects Office) @ (June 2016 - January 2017)
- Assistant Manager @ Olive Tree Tapas and Wine Bar (November 2013 - January 2017)
- Deputy President and Campaigns Officer @ (June 2015 - July 2016)
- Chairperson @ (June 2014 - July 2015)
James Upton Education
- University College Cork
Masters in Politics (Political Science)
2014-2015 - University College Cork
Bachelor of Arts (Politics and English)
2011-2014 - CBS Tramore, Co.Waterford, Ireland
Leaving Certificate (Leaving Certificate)
2005-2011
James Upton Skills
- Teamwork
- Public Speaking
- Social Media
- Research
- Project Management
- Data Analysis
- Internal Communications
- Policy
- Strategic Planning
- Sales
- Community Outreach
- Microsoft Office
- Salesforce.com
- Zendesk Support
- Asana
- Google Suite
- Looker
- Time Management
- Leadership
- Customer Service
- Communication
- Team Leadership
- Training
- Customer Support
- Higher Education
- Qualitative Research
- Fundraising
- Workshop Facilitation
- Editing
- English
- Management
- Public Relations
- Event Management
- Public Policy
- Team Building
- Event Planning
- Social Networking
- Analysis
- PowerPoint
- International Relations
- Policy Analysis
- Marketing
- Digital Marketing
- Sustainability
- Report Writing
- Nonprofits
- Teaching
- Writing
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Social Media Marketing
- Politics
James Upton Summary
- James Upton, based in Vancouver, BC, CA, is currently a Head of Customer Care at Elective. James Upton brings experience from previous roles at Relay and Push Operations. James Upton holds a 2014 - 2015 Masters in Politics in Political Science @ University College Cork. With a robust skill set that includes Teamwork, Public Speaking, Social Media, Research, Project Management and more. James Upton has 2 emails on RocketReach.
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