Head of Global Customer Service Readiness - Launch, Lifecycle, Digital Experience Enablement @ Bose Corporation
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James Torres Location
Boston, MA, US
James Torres Work
2020 -
now Head of Global Customer Service Readiness - Launch, Lifecycle, Digital Experience Enablement @
2018 -
2020 Global Customer Service Readiness and Deployment Manager @
2015 -
2018 Global Customer Service Readiness Manager @
2013 -
2015 Wireless Technical Group Contact Center Manager @
2011 -
2013 Customer Service Supervisor and Project Manager @
2005 -
2011 Technical Support Specialist and Team Lead @
2002 -
2005 Pro sales and support @
James Torres Education
Central Connecticut State University
(COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
University of Connecticut
(PSYCHOLOGY)
James Torres Skills
Retail
Sales Management
Product Development
Strategic Planning
Process Improvement
Cross-functional Team Leadership
Product Management
People Management
People Development
Project Management
Lean Six Sigma
Cross Functional Team Leadership
James Torres Summary
James Torres, based in Boston, MA, US, is currently a Head of Global Customer Service Readiness - Launch, Lifecycle, Digital Experience Enablement at Bose Corporation. James Torres brings experience from previous roles at Bose Corporation. James Torres holds a Central Connecticut State University. With a robust skill set that includes Retail, Sales Management, Product Development, Strategic Planning, Process Improvement and more. James Torres has 2 emails and 3 mobile phone numbers on RocketReach.
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