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James Taylor Location
Charlotte, NC, US
James Taylor Work
AI Growth Leader @ (April 2026 - Present)
Global Managing Director @ (January 2020 - March 2026)
SVP Product and Customer Success @ (February 2019 - February 2020)
SVP and Head of Technology @ (May 2013 - February 2019)
SVP Solutions @ ServiceSource (April 2011 - January 2013)
VP Solutions @ ServiceSource (November 2009 - April 2011)
Senior Solutions Director @ ServiceSource
Technology and Solutions Innovation Leader @ (June 2006 - December 2007)
Director of Global Transformation @ (April 2000 - July 2006)
Due Diligence Manager @ (March 2000 - June 2002)
James Taylor Education
Strathclyde University
MBA
1998-2001
Strathclyde University
BSC (Computing)
1986-1991
James Taylor Skills
Outsourcing
BPO
Service Delivery
SaaS
Vendor Management
Offshoring
Change Management
CRM
Program Management
Business Process Improvement
Business Intelligence
Business Analysis
Managed Services
Account Management
Enterprise Software
Process Improvement
Public Speaking
Sales
Business Development
Strategy
Due Diligence
James Taylor Summary
James Taylor, based in Charlotte, NC, US, is currently a AI Growth Leader at Capgemini. James Taylor brings experience from previous roles at DXC Technology, Knowable, Axiom and ServiceSource. James Taylor holds a 1998 - 2001 MBA @ Strathclyde University. With a robust skill set that includes Outsourcing, BPO, Service Delivery, SaaS, Vendor Management and more. James Taylor has 6 emails and 1 mobile phone numbers on RocketReach.
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