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James Sy Location
Philippines
James Sy Work
2016 -now Problem Management Process Owner and Governance Lead @
2016 -now Sap Applications Change Manager @
2015 -2016 Itsm Tool Project Lead @
2013 -2015 Oracle Applications Problem Manager @
2013 -now Change Management Process Owner and Governance Lead @
2010 -2013 Service Information Developer - 3rd Line IT Support @
James Sy Education
Asia Pacific College
Bachelor's Degree ( Computer Science and IT)
2006-2010
James Sy Skills
IT Service Management
ITIL v3 Foundations Certified
ITIL Service Operations
ITIL v3 Operational Support Analysis Certified
ITIL v3 Release Control and Validation Certified
Incident Management
Problem Management
Change Management
Configuration Management
Java
J2EE
Oracle PL/SQL
Oracle SQL
HTML
Unix
Process Improvement
ITIL Process Implementation
Metrics Reporting
Leadership
ITIL
JavaScript
Lean Six Sigma
Business Analysis
SQL
Service Reporting
James Sy Summary
James Sy, based in Philippines, is currently a Problem Management Process Owner and Governance Lead at Hewlett Packard Enterprise. James Sy brings experience from previous roles at Hewlett Packard Enterprise. James Sy holds a 2006 - 2010 Bachelor's Degree in Computer Science and IT @ Asia Pacific College. With a robust skill set that includes IT Service Management, ITIL v3 Foundations Certified, ITIL Service Operations, ITIL v3 Operational Support Analysis Certified, ITIL v3 Release Control and Validation Certified and more. James Sy has 3 emails and 3 mobile phone numbers on RocketReach.
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