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James Sweeney Location
Providence, RI, US
James Sweeney Work
2023 -now Director Customer Experience @
James Sweeney Education
Roger Williams University
Bachelors of Science (Business)
2005-2009
Xaverian Brothers High School 2001-2005
James Sweeney Skills
Data Analytics
Customer Experience Management
Customer Satisfaction (CSAT)
Stressful Situations
Key Performance Indicators
DTC
Leadership
Sales
Customer Service
Customer Relationship Management (CRM)
Account Management
Project Management
Change Management
Sales Management
Business Analysis
Analytical Skills
Hiring
Data Analysis
New Business Development
Strategy
Business-to-Business (B2B)
Business Process Improvement
Customer Satisfaction
Sales & Marketing
Onboarding
Customer Loyalty
Customer Retention
Contact Centers
Customer Experience
Software as a Service (SaaS)
Salesforce.com
HubSpot
Microsoft Office
Microsoft Excel
Team Leadership
Management
Customer Service Management
Training
Interviews
Negotiation
Problem Solving
Multitasking
Time Management
Relationship Building
Communication
Teamwork
Team Building
Customer Onboarding
Contact Center Management
Process Improvement
Consumer Package Goods
James Sweeney Summary
James Sweeney, based in Providence, RI, US, is currently a Director Customer Experience at Visual Creations/Rose Displays. James Sweeney holds a 2005 - 2009 Bachelors of Science in Business @ Roger Williams University. With a robust skill set that includes Data Analytics, Customer Experience Management, Customer Satisfaction (CSAT), Stressful Situations, Key Performance Indicators and more. James Sweeney has 2 emails and 1 mobile phone numbers on RocketReach.
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