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James Spann Location
Tarrytown, NY, US
James Spann Work
Director, Call Center Operations @ (August 2019 - Present)
Manager, Telecommunications Call Center @ (January 1996 - January 2017)
Area Operations Manager @ (January 1995 - January 1996)
Telecommunications Supervisor @ (January 1987 - January 1995)
James Spann Education
Brown University
B.A. (Biomedical Sciences)
1981-1986
James Spann Skills
Account Management
Business Development
Business Process Improvement
CRM
Call Center
Call Centers
Coaching
Consulting
Customer Experience
Customer Satisfaction
Customer Service
Data Analysis
Employee Database Management
Enterprise Software
Entrepreneurship
Healthcare
Healthcare Management
Hospitals
ITIL
Leadership
Management
Marketing
Microsoft Office
Performance Management
Process Improvement
Project Management
Strategic Planning
Team Building
Team Leadership
Team Management
Telecommunications
Todoist
Training
Troubleshooting
Vendor Management
Sales
Microsoft Excel
James Spann Summary
James Spann, based in Tarrytown, NY, US, is currently a Director, Call Center Operations at SohoMD, PLLC. James Spann brings experience from previous roles at New York Presbyterian Hospital, Central Parking System and Verizon. James Spann holds a 1981 - 1986 B.A. in Biomedical Sciences @ Brown University. With a robust skill set that includes Account Management, Business Development, Business Process Improvement, CRM, Call Center and more. James Spann has 2 emails and 1 mobile phone numbers on RocketReach.
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