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James Southern Location
Swadlincote, GB
James Southern Work
Sales Team Leader @ (October 2024 - Present)
Secretary @ Albert Village Football Club (July 2022 - Present)
Specification Co-Ordinator (Pre-Sales) @ (April 2024 - September 2024)
Customer Service Advisor @ (August 2019 - March 2024)
Head Of Account Management @ (September 2018 - July 2019)
Head of Digital Sales @ (February 2016 - September 2018)
James Southern Education
University of Derby
Bachelor of Arts (B.A.) (Sociology)
2004-2007
Pingle School
James Southern Skills
Account Management
Administrative Assistance
Attention to Detail
Avaya
Avaya IP Telephony
B2B
Business Development
Business Process Improvement
CRM
Call Centers
Channel Partners
Closing
Cloud Computing
Communication
Consultative Selling
Contact Centers
Contact Centre Technology
Customer Engagement
Customer Experience
Customer Journey Mapping
Customer Loyalty
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Success
Customer Support
Customer-Focused Service
Direct Sales
Enterprise Software
Financial Sales
Fixed Line
Head of account management
Hosted Services
IVR
Inbound Telephony
Internal Communications
Internal Sales
Key Performance Indicators
MPLS
Managed Hosting
Managed Services
Mobile Communications
Mobile Devices
Negotiation
Networking
New Business Development
Office Administration
Operational Requirements
Organization Skills
Presales
Problem Solving
Professional Services
Project Coordination
Project Planning
SIP
Sales
Sales Effectiveness
Sales Finance
Sales Management
Sales Operations
Sales Processes
Sales Support
Selling
Service Delivery
Solution Selling
Telecommunications
Telephony
Unified Communications
Video Conferencing
VoIP
VoIP protocols SIP
WAN
WAN Optimisation
Wireless
Leadership
PowerPoint
Public Speaking
Strategic Planning
Strategy
Research
Microsoft Word
Microsoft Excel
James Southern Summary
James Southern, based in Swadlincote, GB, is currently a Sales Team Leader at Simplify. James Southern brings experience from previous roles at Albert Village Football Club, IG Masonry Support, National Grid and Universal Media Ltd. James Southern holds a 2004 - 2007 Bachelor of Arts (B.A.) in Sociology @ University of Derby. With a robust skill set that includes Account Management, Administrative Assistance, Attention to Detail, Avaya, Avaya IP Telephony and more. James Southern has 3 emails and 3 mobile phone numbers on RocketReach.
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