2020 -2020 Senior Program Manager - Associate Engagement Technology @
2018 -2019 North America Customer Service Operations Manager - Shipping and Delivery Support @
2017 -2018 North America Customer Service Operations Manager - Virtual Customer Service @
2016 -2017 North America Customer Service Manager - Virtual Contact Center @
2016 -2016 Regional Director of Operations @
2014 -2016 Regional Director of Operations @
2012 -2013 Store Manager @
2004 -2011 Store Manager @
James Sorrell Education
Southern New Hampshire University
Bachelor's degree (Business Administration and Management, General)
James Sorrell Skills
Capacity Planning
Mechanisms
Time Management
Governance, Risk Management, and Compliance (GRC)
Business Strategy
Goal Setting
Hiring
Project Management
Workforce Planning
Change Management
Influencing Outcomes
Objectives and Key Results (OKRs)
Strategic Hiring
Strategic Communications
Stakeholder Management
Organization Skills
Collaborative Problem Solving
Results
Program Management
Visual Merchandising
Merchandising
Loss Prevention
Store Management
Retail
Talent Developer
operational focus
Result Oriented
Management
Leadership
People Development
Store Operations
Talent Management
Inventory Management
Driving Sales Performance
Big Box
Driving Results
Shrinkage
New Store Openings
Sales
Logistics
Strategy
Microsoft Excel
James Sorrell Summary
James Sorrell, based in Hartford, CT, US, is currently a Senior Manager, AWS Global Services Capacity Planning at Amazon Web Services (AWS). James Sorrell brings experience from previous roles at Amazon Web Services (AWS), Vista and Amazon. James Sorrell holds a Bachelor's degree in Business Administration and Management, General @ Southern New Hampshire University. With a robust skill set that includes Capacity Planning, Mechanisms, Time Management, Governance, Risk Management, and Compliance (GRC), Business Strategy and more. James Sorrell has 3 emails and 1 mobile phone numbers on RocketReach.
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