James Shaw Email & Phone Number
Group Chief Commercial Officer @ Forge Holiday Group
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James Shaw Location
- Liverpool, GB
James Shaw Work
- 2025 - now Group Chief Commercial Officer @
- 2021 - now NXD @
- 2024 - 2025 Managing Director - Sykes Holiday Cottages | Group Chief Commercial Officer - Forge Holiday Group @
- 2016 - 2024 Chief Marketing Officer @
- 2014 - 2016 Head of Digital Marketing @
- 2014 - 2014 Head of Retention @
- 2010 - 2014 Head of CRM @ Sportech PLC
- 2009 - 2010 Online Customer Services and Vip Manager @ New Football Pools
- 2008 - 2009 Outbound Sales Manager @ New Football Pools
- 2005 - 2007 Information Systems Manager @
- 2002 - 2005 Business Analyst @
- 2000 - 2001 Project Coordinator @
James Shaw Education
- Cranfield School of Management
(Leadership, Business Management)
2014 - 2015 - Liverpool John Moores University
Bachelor of Science (Business, Information Systems)
1998 - 2002 - Maricourt High School 1991 - 1998
James Shaw Skills
- CRM
- Customer Retention
- Customer Experience
- Digital Marketing
- Management
- Online Gaming
- Customer Acquisition
- Email Marketing
- Team Management
- Project Management
- Gaming Industry
- Online Gambling
- Casino
- Business Analysis
- Database Marketing
- Segmentation
- Online Advertising
- Customer Insight
- ROI Campaign Management
- Marketing Strategy
- Customer Loyalty
- Multi-channel Marketing
- Sales & Marketing
- CRM Strategy
- Call Centre Technology
- Managing Cost / Budgets
- CRM Technologies
- Critical customer...
- IT literate
- VIP management
- Process Improvement
- Customer Lifecycle...
- Customer Segmentation
- Copy Writing
- Creative Development
- Key Performance...
- Playtech IMS expertise
- Management of celebrity...
- Brand development and...
- full understanding of...
- Agency management and...
- LTV management and...
- SLA development
- Call Centre operational...
- Offline to Online...
- Call Centers
- Microsoft Office
- Advertising
- Customer Lifecycle Management
- Management of Celebrity Ambassadors
- Brand Development and Awareness
- Full Understanding of Gaming Legislation and Compliance
- Managing Cost
- Sales
- Ltv Management and Tracking
- Agency Management and Negotiating Skills
- Marketing Communications
- Budgets
- Call Centre Operational Expertise
- Key Performance Indicators
- Offline to Online Conversion Strategy
- Critical Customer Journey Analysis
- Multi Channel Marketing
- Business Strategy
- Sales and Marketing
- Strategic Planning
- Public Speaking
- PowerPoint
- Pest Control
- Microsoft Excel
- Operations Management
James Shaw Summary
- James Shaw, based in Liverpool, GB, is currently a Group Chief Commercial Officer at Forge Holiday Group. James Shaw brings experience from previous roles at ArchAdemia, Sykes Holiday Cottages and Betfred. James Shaw holds a 2014 - 2015 Cranfield School of Management. With a robust skill set that includes CRM, Customer Retention, Customer Experience, Digital Marketing, Management and more. James Shaw has 3 emails and 3 mobile phone numbers on RocketReach.
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Top Forge Holiday Group Employees
Kate Mitchell
Interim Head of Product
Chorley, GB
Luke Squires
Group Director of Operations
England, United Kingdom
Bob Pearman
Head of Platform and Engineering
England, United Kingdom
James Shaw
Group Chief Commercial Officer
Liverpool, GB
Justin Witter
Finance Director - Forest Holidays
Manchester, England, GB
Daniel Buck
Senior Manager - Change and Continuous Improvement
Levens, England, GB
Cheryl McIpd
Group Human Resources Director
Preston, England, GB
Michaela Davies
Chief Financial Officer
Manchester, GB
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