James Shaw Email & Phone Number
Group Chief Commercial Officer @ Forge Holiday Group
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James Shaw Location
- Liverpool, GB
James Shaw Work
- Group Chief Commercial Officer @ (August 2025 - Present)
- NXD @ (July 2021 - Present)
- Managing Director - Sykes Holiday Cottages | Group Chief Commercial Officer - Forge Holiday Group @ (April 2024 - August 2025)
- Chief Marketing Officer @ (February 2016 - April 2024)
- Head of Digital Marketing @ (August 2014 - January 2016)
- Head of Retention @ (February 2014 - August 2014)
- Head of CRM @ Sportech PLC (September 2010 - February 2014)
- Online Customer Services and Vip Manager @ New Football Pools (August 2009 - September 2010)
- Outbound Sales Manager @ New Football Pools (January 2008 - August 2009)
- Information Systems Manager @ (November 2005 - December 2007)
- Business Analyst @ (October 2002 - October 2005)
- Project Coordinator @ (July 2000 - July 2001)
James Shaw Education
- Cranfield School of Management
(Leadership, Business Management)
2014-2015 - Liverpool John Moores University
Bachelor of Science (Business, Information Systems)
1998-2002 - Maricourt High School 1991-1998
James Shaw Skills
- CRM
- Customer Retention
- Customer Experience
- Digital Marketing
- Management
- Online Gaming
- Customer Acquisition
- Email Marketing
- Team Management
- Project Management
- Gaming Industry
- Online Gambling
- Casino
- Business Analysis
- Database Marketing
- Segmentation
- Online Advertising
- Customer Insight
- ROI Campaign Management
- Marketing Strategy
- Customer Loyalty
- Multi-channel Marketing
- Sales & Marketing
- CRM Strategy
- Call Centre Technology
- Managing Cost / Budgets
- CRM Technologies
- Critical customer...
- IT literate
- VIP management
- Process Improvement
- Customer Lifecycle...
- Customer Segmentation
- Copy Writing
- Creative Development
- Key Performance...
- Playtech IMS expertise
- Management of celebrity...
- Brand development and...
- full understanding of...
- Agency management and...
- LTV management and...
- SLA development
- Call Centre operational...
- Offline to Online...
- Call Centers
- Microsoft Office
- Advertising
- Customer Lifecycle Management
- Management of Celebrity Ambassadors
- Brand Development and Awareness
- Full Understanding of Gaming Legislation and Compliance
- Managing Cost
- Sales
- Ltv Management and Tracking
- Agency Management and Negotiating Skills
- Marketing Communications
- Budgets
- Call Centre Operational Expertise
- Key Performance Indicators
- Offline to Online Conversion Strategy
- Critical Customer Journey Analysis
- Multi Channel Marketing
- Business Strategy
- Sales and Marketing
- Strategic Planning
- Public Speaking
- PowerPoint
- Pest Control
- Microsoft Excel
- Operations Management
James Shaw Summary
- James Shaw, based in Liverpool, GB, is currently a Group Chief Commercial Officer at Forge Holiday Group. James Shaw brings experience from previous roles at ArchAdemia, Sykes Holiday Cottages and Betfred. James Shaw holds a 2014 - 2015 Cranfield School of Management. With a robust skill set that includes CRM, Customer Retention, Customer Experience, Digital Marketing, Management and more. James Shaw has 3 emails and 3 mobile phone numbers on RocketReach.
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Top Forge Holiday Group Employees
Rachel Gaskin
Resourcing Manager
Chester, GB
Luke Squires
Group Director of Operations
England, United Kingdom
Chris Algar
Group Marketing Director
England, United Kingdom
Bob Pearman
Head of Platform and Engineering
England, United Kingdom
Matt Wilson
Head of Product - AI and Platform
Manchester, GB
Michael Field
Head of Organic Search and Content
England, United Kingdom
James Fothergill
Director of Revenue Management
England, United Kingdom
Lorna Bloor
Procurement Manager
Leicester, GB
Jon Mattey
Chief Information Security Officer
United Kingdom
Vicky Hart-Edwards
Head of Partnerships
England, United Kingdom
Stephen Joyce
Chief People and Operations Officer
Liverpool, GB
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