James Scarff Email & Phone Number
Service Manager, Incident Management and Service Operations @ NatWest Group
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James Scarff Location
- Edinburgh, GB
James Scarff Work
- Service Manager, Incident Management and Service Operations @ (December 2015 - Present)
- Manager, Incident Management Services @ (April 2010 - December 2015)
- Distributed Support Team Leader, Technology Services @ (April 2007 - April 2010)
- Distributed Support Scotland Technical Analyst, Technology Services @ (August 2006 - April 2007)
- Mortgage Operations - various roles @ (March 2000 - August 2006)
James Scarff Education
- St Brendans High School, Linwood 1993-1999
James Scarff Skills
- Banking
- Business Continuity
- Business Relationship Management
- Change Management
- Coaching & Mentoring
- Data Centre
- Dell PowerEdge Servers
- Disaster Recovery
- Governance
- HP Proliant
- HP Server Hardware
- HP Service Manager
- IBM Server Hardware
- IT Operations
- IT Service Management
- ITIL
- ITIL Service Operations
- ITIL v3 Foundations Certified
- Incident Handling
- Incident Management
- Major Incident Management
- Microsoft Server Support
- Operational Risk Management
- Problem Management
- Process Improvement
- Project Delivery
- Restoration
- Service Delivery
- Service Improvement
- Service Management
- Service Recovery
- ServiceNow
- Stakeholder Management
- Wintel
- recovery management
- Troubleshooting
- Mortgage Lending
- Training
- Customer Service
- Databases
- Microsoft SQL Server
- SQL
- Oracle
- PL/SQL
- T Sql
- Integration
- VBA
- XML
- Software Development
- Software Documentation
- Requirements Analysis
- Database Design
- Unix
- Visual Basic
- Performance Tuning
- Database Administration
- Data Migration
- Visio
- Microsoft Office
- .NET
- Testing
- SQL*Plus
- Excel
- Word
- Access
- Windows
- Linux
- JavaScript
- HTML
- Crystal Reports
- CSS
- JSP
- Data Warehousing
- Oracle Applications
- Query Analyzer
- Analysis
- Web Applications
- Oracle SQL
- Mortgage
- SQL Server
- Documentation
- Sql Profiler
- Microsoft Excel
- Microsoft Word
- SDLC
- SharePoint
- Web Development
James Scarff Summary
- James Scarff, based in Edinburgh, GB, is currently a Service Manager, Incident Management and Service Operations at NatWest Group. James Scarff brings experience from previous roles at NatWest Group. James Scarff holds a 1993 - 1999 St Brendans High School, Linwood. With a robust skill set that includes Banking, Business Continuity, Business Relationship Management, Change Management, Coaching & Mentoring and more. James Scarff has 2 emails on RocketReach.
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