2007 -2010 Distributed Support Team Leader, Technology Services @
2006 -2007 Distributed Support Scotland Technical Analyst, Technology Services @
2000 -2006 Mortgage Operations - various roles @
James Scarff Education
St Brendans High School, Linwood 1993-1999
James Scarff Skills
Incident Management
Service Delivery
Stakeholder Management
Project Delivery
ITIL
IT Service Management
Problem Management
IT Operations
Business Continuity
Governance
Service Improvement
Disaster Recovery
Change Management
HP Server Hardware
Data Centre
Major Incident Management
Incident Handling
Wintel
Business Relationship Management
HP Service Manager
IBM Server Hardware
Dell PowerEdge Servers
ITIL v3 Foundations Certified
HP Proliant
Microsoft Server Support
Process Improvement
Service Management
Troubleshooting
Mortgage Lending
Training
Customer Service
Databases
Microsoft SQL Server
SQL
Oracle
PL/SQL
T Sql
Integration
VBA
XML
Software Development
Software Documentation
Requirements Analysis
Database Design
Unix
Visual Basic
Performance Tuning
Database Administration
Data Migration
Visio
Microsoft Office
.NET
Testing
SQL*Plus
Excel
Word
Access
Windows
Linux
JavaScript
HTML
Crystal Reports
CSS
JSP
Data Warehousing
Oracle Applications
Query Analyzer
Analysis
Web Applications
Oracle SQL
Mortgage
SQL Server
Documentation
Sql Profiler
Microsoft Excel
Microsoft Word
SDLC
SharePoint
Web Development
James Scarff Summary
James Scarff, based in Edinburgh, GB, is currently a Service Manager, Incident Management and Service Operations at NatWest Group. James Scarff brings experience from previous roles at NatWest Group. James Scarff holds a 1993 - 1999 St Brendans High School, Linwood. With a robust skill set that includes Incident Management, Service Delivery, Stakeholder Management, Project Delivery, ITIL and more. James Scarff has 2 emails on RocketReach.
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