James Ryan Ocampo Email & Phone Number
Head of Infra and Helpdesk Singapore @ ENGIE - International Supply & Energy Management
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James Ryan Ocampo Location
- Singapore
James Ryan Ocampo Work
- 2023 -now Head of Infra and Helpdesk Singapore @
- 2020 -2023 IS Operations Officer APAC @
- 2018 -2020 Desktop Support Analyst @
- 2015 -2018 Administrative Operations Executive (Reporting Executive) @ Tele-centre Services Pte Ltd
- 2013 -2015 Customer Service Administrator @
- 2008 -2012 Global On-Site Services Reporting Specialist @
- 2008 -2009 Nokia Siemens Networks Reporting Specialist @ Global Network of Innovation Siemens IT Solutions and Services, Inc., Manila GPC
- 2008 -2008 Service Desk Level 1 (Nokia Siemens Networks) @ Global Network of Innovation Siemens IT Solutions and Services, Inc., Manila GPC
- 2006 -2008 Technical Solution Specialist (TSS-L1) and Escalation Helpdesk Representative @ Global Network of Innovation Siemens IT Solutions and Services, Inc., Manila GPC
- 2003 -2005 Technical Support Engineer @ Newton Scanning System Inc.
James Ryan Ocampo Education
- Trinity University of Asia
Bachelor of Science (Computer Science)
1997-2002
James Ryan Ocampo Skills
- Help Desk Support
- Active Directory
- C
- Service Desk
- ITIL
- Operating Systems
- Home Theater
- Networking
- Troubleshooting
- Incident Management
- Support
- Components
- Program Management
- IT Operations
- BMC Remedy
- Training
- IT Management
- Customer Service
- Sla
- Windows 7
- Technical Support
- Management
- Service Delivery
- Hardware
- IT Service Management
James Ryan Ocampo Summary
- James Ryan Ocampo, based in Singapore, is currently a Head of Infra and Helpdesk Singapore at ENGIE Global Energy Management & Sales. James Ryan Ocampo brings experience from previous roles at ENGIE Global Energy Management & Sales, Engelhart Commodities Trading Partners, Tele-centre Services Pte Ltd and 01 Computer System Pte Ltd. James Ryan Ocampo holds a 1997 - 2002 Bachelor of Science in Computer Science @ Trinity University of Asia. With a robust skill set that includes Help Desk Support, Active Directory, C, Service Desk, ITIL and more. James Ryan Ocampo has 2 emails and 3 mobile phone numbers on RocketReach.
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