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James Reid Location
Swindon, GB
James Reid Work
Vice President CX EMEA - Head of the EMEA Acceleration Office @ (July 2025 - Present)
Vice President Customer Experience EMEA - Theatre Leader UKI @ (June 2020 - August 2025)
Snr Director - Head of CX UKI (Customer Success and Professional Services) @ (October 2018 - June 2020)
Vice President - Enterprise for Northern Europe @ (September 2017 - September 2018)
Chief Customer Officer @ (June 2016 - August 2017)
AVP and GM UKI @ (May 2013 - June 2016)
Area Vice President - Head of Enterprise UK and I @ (August 2010 - May 2013)
Head of Solution Sales @ (March 2008 - August 2010)
SME Sales Director @ (February 2005 - March 2008)
Account Manager @ (February 2001 - January 2005)
Commercial Account Director @ (September 1996 - January 2001)
James Reid Education
University of Bolton 2002-2006
James Reid Skills
AI Strategy & Adoption
Artificial Intelligence (AI)
Board Governance
Business Development
Business Planning
Cloud Computing
Customer Success
Enterprise Software
Go-to-market Strategy
Managed Services
P&L Management
Partner Management
Professional Services
Professional Services Transformation.
SAP
SaaS
Sales Management
Salesforce.com
Software as a Service (SaaS)
Solution Selling
Strategy
Consultative Selling
Software Sales
Software Industry
Channel
Selling
Team Management
Account Management
Unified Communications
Strategic Partnerships
Channel Partners
Sales Operations
PaaS
Management
Leadership
New Business Development
Sales
Mobile Devices
Sales Process
CRM
Business Alliances
Business Intelligence
B2B
Direct Sales
Customer Relationship Management Crm
Customer Service
Software as a Service Saas
Technology
Information Technology
Go to Market Strategy
Services
Commerce
Video
PS3
DirectX
MMO
Xbox
Xbox 360
Game Development
Game Mechanics
3d Studio Max
Social Games
PSP
Gameplay Programming
Unreal Editor
Computer Games
Chinese culture
Video Game Design
Concept Design
Game Design
Video Game Development
Texturing
Scripting
Video Games
Gameplay
Multiplayer
Chinese
Modeling
Level Design
Perforce
ActionScript
Wii
C#
Mobile Games
Maya
Unreal
International Project Management
Casual Games
UV mapping
Console
Unity
Unity3d
Mandarin
Lua
James Reid Summary
James Reid, based in Swindon, GB, is currently a Vice President CX EMEA - Head of the EMEA Acceleration Office at Cisco. James Reid brings experience from previous roles at Cisco, Sage and Artesian Solutions. James Reid holds a 2002 - 2006 University of Bolton. With a robust skill set that includes AI Strategy & Adoption, Artificial Intelligence (AI), Board Governance, Business Development, Business Planning and more. James Reid has 2 emails and 2 mobile phone numbers on RocketReach.
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