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James Reid Location
Swindon, GB
James Reid Work
Vice President CX EMEA - Head of the EMEA Acceleration Office @ (July 2025 - Present)
Vice President Customer Experience EMEA - Head of CX UKI @ (June 2020 - August 2025)
Snr Director - Head of CX UKI (Customer Success and Professional Services) @ (October 2018 - June 2020)
Vice President - Enterprise for Northern Europe @ (September 2017 - September 2018)
Chief Customer Officer @ (June 2016 - August 2017)
AVP and GM UKI @ (May 2013 - June 2016)
Area Vice President - Head of Enterprise UK and I @ (August 2010 - May 2013)
Head of Solution Sales @ (March 2008 - August 2010)
SME Sales Director @ (February 2005 - March 2008)
Account Manager @ (February 2001 - January 2005)
Commercial Account Director @ (September 1996 - January 2001)
James Reid Education
University of Bolton 2002-2006
James Reid Skills
Sales Management
Consultative Selling
Salesforce.com
Software Sales
SaaS
SAP
Cloud Computing
P&L Management
Software Industry
Channel
Selling
Team Management
Solution Selling
Enterprise Software
Account Management
Unified Communications
Strategy
Go-to-market Strategy
Strategic Partnerships
Channel Partners
Sales Operations
PaaS
Managed Services
Management
Leadership
New Business Development
Sales
Professional Services
Mobile Devices
Business Planning
Sales Process
CRM
Partner Management
Business Alliances
Business Development
Business Intelligence
B2B
Direct Sales
Customer Relationship Management Crm
Customer Service
Software as a Service Saas
Technology
Information Technology
Go to Market Strategy
Services
Commerce
Video
PS3
DirectX
MMO
Xbox
Xbox 360
Game Development
Game Mechanics
3d Studio Max
Social Games
PSP
Gameplay Programming
Unreal Editor
Computer Games
Chinese culture
Video Game Design
Concept Design
Game Design
Video Game Development
Texturing
Scripting
Video Games
Gameplay
Multiplayer
Chinese
Modeling
Level Design
Perforce
ActionScript
Wii
C#
Mobile Games
Maya
Unreal
International Project Management
Casual Games
UV mapping
Console
Unity
Unity3d
Mandarin
Lua
James Reid Summary
James Reid, based in Swindon, GB, is currently a Vice President CX EMEA - Head of the EMEA Acceleration Office at Cisco. James Reid brings experience from previous roles at Cisco, Sage and Artesian Solutions. James Reid holds a 2002 - 2006 University of Bolton. With a robust skill set that includes Sales Management, Consultative Selling, Salesforce.com, Software Sales, SaaS and more. James Reid has 2 emails and 2 mobile phone numbers on RocketReach.
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